Job summary
- Main area
- Project Support
- Grade
- Band 6
- Contract
- Fixed term: 12 months
- Hours
- Full time
- Part time
- Job share
- Job ref
- 461-ICB-6076TG-B
- Employer
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Employer type
- NHS
- Site
- BNSSG Integrated Care Board
- Town
- Bristol
- Salary
- £35,392 - £42,618 per annum, pro rata
- Salary period
- Yearly
- Closing
- 24/05/2024 23:59
- Interview date
- 29/05/2024
Employer heading
Training Hub Support Officer
Band 6
Job overview
Are you an individual who has project and finance support experience and is looking to be part of an exciting Team?
We wish to recruit two Training Hub Support Officer (THSO) for a fixed term contract (for 12 months - at Agenda for Change Band 6) to join and support our growing BNSSG Training Hub team.
These are two of four THSO roles who plan, support, manage and coordinate our work and related activity to support General Practice.
One role will primarily focus on support for finance and General Practice staff development workstreams, whilst also working with fellow THSOs and other TH Team colleagues.
The other role will primarily focus on support for General Practice project work, working with our TH Fellows and Profession Leads, whilst also working with fellow THSOs and other TH Team colleagues.
You will utilise various change, project management and reporting techniques, to plan and deliver agreed programmes of work and delivery against KPIs and within agreed timescales.
The role is suitable for an individual with an eye for detail and skills in the use of Excel spreadsheets and/or financial systems.
You may also wish to further develop project management skills; have a desire to work within the NHS; and, ideally, are Bristol, South Gloucestershire or North Somerset based.
Interviews will take place 29th May 2024 and 03rd June 2024.
Main duties of the job
The Training Hub Support Officer will plan, support, manage and coordinate workforce projects and related work packages as part of the Training Hub support to General Practice. These roles will utilise various change and project management techniques and will include working with key stakeholders across partner organisations, to plan and deliver agreed programmes of work, providing project methodology and supporting delivery against KPIs and within agreed milestones.
These roles are suitable for an individual wishing to further develop project management skills and a desire to work within the NHS.
Working for our organisation
We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
Detailed job description and main responsibilities
The Training Hub Business Support Officer will be expected to:
Support the planning and manage delivery of assigned Training Hub projects, working with key stakeholders across all partners in the ICS.
Develop, refine, maintain, monitor and manage relevant Training Hub project plans ensuring progress is tracked and reported in line with ICS requirements and methodology, and in line with requirements of external funders such as NHSE.
Ensure that project plan activities are completed by the responsible officers in line with due dates identified in the plan.
Undertake research in agreed areas to enable informed decisions.
Analyse and present data to assist in the decision-making process.
Ensure risks and issues are identified and escalated to the appropriate senior leaders or oversight group responsible for the project.
Develop key performance indicators and benefits for relevant projects and ensure these are monitored on a monthly basis to provide assurance of project delivery.
Develop post project evaluation reports detailing lessons learnt and benefits realised.
Be aware of and have commitment to and actively promote the principles of Equality, Diversity and Inclusion. Comply with associated legislation and policies.
Design and deliver training, with support from other members in the Training Hub Team.
Person specification
Knowledge, Training and Experience
Essential criteria
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Further training or significant experience in project management, or supporting workforce change management
- Experience and understanding of evaluating and measuring the impact of workforce/Learning/Leadership projects and programmes
- Experience in communications and complex stakeholder management
- Strong Microsoft office skills including Outlook, Excel, Word and powerpoint
- Experience of managing risks and issues, capturing actions and holding to account for delivery of agreed actions
- Experience of drafting reports and presentations
Desirable criteria
- Comprehensive knowledge of project management and/or workforce development/training
- Workforce development knowledge and experience
- Previous experience in similar role in health and care
- A good understanding of the health and social care environment and roles and responsibilities within it
Communication Sklills
Essential criteria
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of success in efficient and effective workforce/Learning and Leadership project and workforce/Learning and Leadership programme management
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
Analytical
Essential criteria
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking – ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
Desirable criteria
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
Planning Skills
Essential criteria
- Skills for project management
Desirable criteria
- Previous experience in workforce/Learning and Leadership project management and workforce /Learning and Leadership
Management Skills
Essential criteria
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets and/or KPIs.
Other
Essential criteria
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
Physical Skills
Essential criteria
- Skills for manipulating information. Intermediate keyboard skills
Autonomy
Essential criteria
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Equality & Diversity
Essential criteria
- Understanding of and commitment to the principles of equality diversity and inclusion.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Linda Ruse
- Job title
- Training Hub Programme Manager
- Email address
- [email protected]
List jobs with NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board in Nursing and Midwifery or all sectors