Job summary
- Main area
- Core Clinical Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday - 9am to 5pm.)
- Job ref
- 339-BKS4563
- Employer
- North Bristol NHS Trust
- Employer type
- NHS
- Site
- Southmead Hospital
- Town
- Bristol
- Salary
- £22,816 - £24,366 per annum, pro rata for part time staff
- Salary period
- Yearly
- Closing
- 22/05/2024 08:00
Employer heading
Clinical Equipment Services Administrator - Band 3
Band 3
Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.
Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.
Job overview
The purpose of the post is to provide a reception and help desk service to assist the technical staff of Clinical Equipment Services in the provision of a medical equipment repair, testing and routine maintenance service for North Bristol Trust.
To process orders and maintain stock levels at the request of technical staff.
Acting both independently and as a member of the team, the post holder will prioritise tasks and provide a professional, efficient, courteous and timely service
Main duties of the job
To provide support services to the technical staff in Clinical Equipment Services.
To provide a reception service for equipment being brought to Clinical Equipment Services for repair by staff, patients or carers.
To provide a reception service for goods and new equipment purchases being delivered to Clinical Equipment Services. Responsibility for organising and running the telephone help desk facility for equipment users reporting faulty equipment.
Order replacement consumables and spare parts as required and maintain stock levels of spare parts held in Clinical Equipment Services.
Administration support to the community manager, training co-ordinator and other service heads in the department when required.
PA support to the head of department.
Maintain accurate records of work carried out on the Medical Equipment Database in line with the requirements of the department’s Quality Management System.
Use of both standard and specialised software systems to extract data and generate reports as necessary.
Carry out all work in accordance with Quality Management System procedures in operation in the department, alerting the departmental quality manager to quality issues or persistent quality problems.
To perform any other duties as may reasonably be assigned.
Working for our organisation
Clinical Equipment Services sits within the Core Clinical Services Division and provide a variety of services to North Bristol NHS Trust which include a comprehensive Medical Equipment Technical Support Service, a Medical Equipment Library and the Bed and Mattress Service.
There are five main services; Anesthetic and Medical Gases, Electronics, Mechanical, Beds and Mattresses and CES Support.
Detailed job description and main responsibilities
To provide support services to the technical staff in Clinical Equipment Services.
To provide a reception service for equipment being brought to Clinical Equipment Services for repair by staff, patients or carers.
To provide a reception service for goods and new equipment purchases being delivered to Clinical Equipment Services. Responsibility for organising and running the telephone help desk facility for equipment users reporting faulty equipment.
Order replacement consumables and spare parts as required and maintain stock levels of spare parts held in Clinical Equipment Services.
Administration support to the community manager, training co-ordinator and other service heads in the department when required.
PA support to the head of department.
Maintain accurate records of work carried out on the Medical Equipment Database in line with the requirements of the department’s Quality Management System.
Use of both standard and specialised software systems to extract data and generate reports as necessary.
Carry out all work in accordance with Quality Management System procedures in operation in the department, alerting the departmental quality manager to quality issues or persistent quality problems.
To perform any other duties as may reasonably be assigned.
Person specification
Skills and Work Experience
Essential criteria
- NVQ Level 3
- IT literate/Competent with MS Office
- Customer Facing Work Experience
Desirable criteria
- Use of bespoke IT database
- Previous NHS Experience
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Emma Broom
- Job title
- CES Quality & Community Manager
- Email address
- [email protected]
- Additional information
Please e-mail Emma Broom ([email protected]) if you have any questions about the post.
List jobs with North Bristol NHS Trust in Health Science Services or all sectors