Crynodeb o'r swydd
Teitl cyflogwr
Receptionist
Band 2
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Trosolwg o'r swydd
We are looking for an enthusiastic, part-time Receptionist to join our busy hospital for 25 hours per week. You will be required to cover main Reception and Outpatient Reception, as required.
Prif ddyletswyddau'r swydd
- Work as part of a team providing a reception service across both Main Reception and Outpatient Reception including being the initial point of contact.
- Answering telephone calls and redirecting as appropriate
- Book in patients for their appointments.
- Meet and greet in an open and welcoming manner.
- Work to a shift pattern including weekends and bank holidays.
- Prioritise workload on a daily basis
- Use various computer systems including Microsoft Office and Medway
Gweithio i'n sefydliad
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For more information regarding this role please refer to attached job description and person specification.
Manyleb y person
Knowledge and Experience
Meini prawf hanfodol
- Keyboard skills
- Experience in working as a team as part of a multi-disciplinary department
- Microsoft Outlook email
- Experience of working in a team
- Good IT skills
Meini prawf dymunol
- NHS experience
- Expereince of patient administration system-Careflow
- Knowledge of the Patient Information System
Skills and Abilities
Meini prawf hanfodol
- Organisational skills
- Good communication skills face to face and by telephone within a customer focused environment
- Ability to liaise with colleagues at all levels
- Attention to detail
- Willingness to learn new sysems quickly
Qualifications and Training
Meini prawf dymunol
- GCSE ‘ ‘0 Level or equivalent
- NVQ Customer Care
Aptitudes
Meini prawf hanfodol
- Attentive
- Positive and Welcoming
- Caring
- Can Do Attitude
- Flexible
- Problem Solver
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Lorraine Marr
- Teitl y swydd
- Management Assistant
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0117 3429833
- Gwybodaeth i gefnogi eich cais
Main Reception Team - 0117 3429650
Rhestr swyddi gyda University Hospitals Bristol and Weston NHS Foundation Trust yn Nyrsio a bydwreigiaeth neu bob sector