Crynodeb o'r swydd
Teitl cyflogwr
Endoscopy Booking Co-ordinator / Receptionist
Band 3
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Trosolwg o'r swydd
To maintain a high standard of service to meet patient needs and clinical demand, keeping accurate patient records. Precise booking and data entry is crucial. The postholder will be expected to communicate and deal politely and sensitively with patients and their relatives either over the phone or face to face. The ability to communicate effectively with colleagues, other members of staff, consultants and general practitioners is essential. This is a busy role with frequent requirements for concentration where the work pattern is unpredictable, with regular interruptions resulting in changing of task. Regular self-prioritising of workload is necessary.
Prif ddyletswyddau'r swydd
To work as part of the booking team to provide a highly confidential patient booking and administrative service for the Endoscopy Unit. To maintain a high standard of service to meet patient needs and clinical demand, keeping accurate patient records. Precise booking and data entry is crucial. The postholder will be expected to communicate and deal politely and sensitively with patients and their relatives either over the phone or face to face. The ability to communicate effectively with colleagues, other members of staff, consultants and general practitioners is essential. This is a busy role with frequent requirements for concentration where the work pattern is unpredictable, with regular interruptions resulting in changing of task. Regular self-prioritising of workload is necessary. This post involves significant computer work. Good IT skills are required and accuracy while working in a busy and demanding role. The ability to remain calm under pressure is also essential. The post holder will be required to cover reception duties as required. Cross-site cover is also required on occasion.
Gweithio i'n sefydliad
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our care values are collaborate, aspire, respect and enable.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Manyleb y person
CARE Values
Meini prawf hanfodol
- Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
CARE Values
Meini prawf hanfodol
- Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Joanna Gardner
- Teitl y swydd
- General Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Buckinghamshire Healthcare NHS Trust yn Cyfarwyddwyr neu bob sector