Job summary
- Main area
- Breast
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 176-M-6214747
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Peterborough City Hospital
- Town
- Peterborough
- Salary
- £22,383 per annum pro-rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Admin Assistant Breast Service - Peterborough
Band 2
Job overview
Are you skilled in administration and looking for a rewarding opportunity? Join us as an Admin Assistant for the Breast Service! In this role, you'll play a vital part in providing efficient and effective administrative support to the Breast Service Management Team and broader service as needed.
Key requirements include proficiency in computer and keyboard skills, along with a strong understanding of Microsoft packages such as Word, Excel, and Outlook.
If you're organized, detail-oriented, and ready to contribute to the smooth operation of our Breast Service, we'd love to hear from you! Apply now to be part of our dedicated team.
****Please note we are not eligible to sponsor for this post****
Main duties of the job
- To provide an efficient and comprehensive administration support service to the Breast Management Team, and the wider Breast Service; performing all allocated administration tasks required to meet the needs of the service.
- To maintain a good working relationship between colleagues, internal and external agencies, and patients as appropriate, having good communication skills, a sympathetic manner, discretion and the ability to deal with sensitive medical information.
- To provide a point of contact for enquiries using tact, diplomacy and confidentiality, and deal with, or escalate, each situation accordingly.
Working for our organisation
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme:
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
- To input basic data onto Spreadsheets/systems as required for monitoring and reporting purposes. To assist with the preparation and reporting of data as supervised, e.g. for updating Service Performance targets.
- Utilise all computer systems required for the completion of day to day allocated administration tasks within the Breast Service, including, but not limited to, Careflow, E-Track, Somerset, EPRO, ICE and EVOLVE).
- To update E/Track with clinic outcomes to support the capture of activity provided by the Service.
- Using EPRO to audio transcribe Nurse Annotations and add to Somerset Cancer Tracking system as appropriate and in line with Secretarial Work Instructions.
- To type other letters/reports as required.
- Book/Cancel/Rearrange Breast Service Outpatient appointments as required, and in response to urgent referrals/requests (liaising with the Outpatients Booking Team, Senior Administration Team or Breast Care Nursing Team as required to identify slots).
- Using the Trust Electronic Document Management system and procedures, process loose filing. Request urgent Event Packs as required.
- Filing of personal, sensitive information relating to staff files and processes.
- To book meetings and co-ordinate the diary for the Breast Service Manager and Breast Admin Manager, and support the preparation of Agendas and associated paperwork.
- To provide general administration support for Breast Service events/promotional work, including printing and production of promotional information, and coordination of event bookings.
- Assist with general office duties including photocopying, laminating, acting as ‘runner’ as required for example taking donations to Cash Office.
Person specification
Education & Qualifications
Essential criteria
- Holds GCSE English Language at Grade A – C (or equivalent)
Desirable criteria
- RSA II typing qualification or equivalent or relevant typing experience including audio
- NVQ II and II Business & Admin
Experience
Essential criteria
- Secretarial/administrative experience
- Experience of working with general public and/or professionals
- MS Office, Word, Excel and Outlook
Desirable criteria
- Experience of using Careflow (Patient Admissions System), E.Track, and Somerset databases
- Experience of working in the NHS and understanding of medical terminology
Skills
Essential criteria
- Can demonstrate good standards of written and verbal communication
- Ability to work with confidential and sensitive information
- Ability to adhere to policies and procedures
- Ability to communicate at all levels
- Ability to prioritise workload and work under pressure to ensure deadlines are achieved
- Strong & Flexible approach to work with good organisational skills
- Ability to adhere to policies and procedures
- Ability to work to deadlines
- Ability to work with confidential and sensitive information
- Able to work independently or as part of a team
Communication
Essential criteria
- Ability to communicate with a range of professionals and members of the public verbally and non verbally
Values and Behaviours
Essential criteria
- Be prepared to work across sites as and when required
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jayne Blackbourn
- Job title
- Breast Services Admin Manager
- Email address
- [email protected]
- Telephone number
- 01733 673059
- Additional information
Alternatively contact Vanessa Hewick, Service Manager and Lead Nurse of Breast, 01733 673047 ([email protected])
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