Job summary
Employer heading
Endoscopy Operational Manager
Band 7
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health
and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic
objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in
the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the
next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
- We are kind and caring
- We are respectful
- We have trust and integrity
- We take personal responsibility
As an organisation we strongly believe that it is vital our leaders exhibit the behaviours and values that we expect from all our staff.
We are a teaching Health Board with close links to the university sector, and together we are training the next generation of healthcare professionals, while working on research that will hopefully unlock the cures for today’s illnesses
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
Managerially responsible for the day to day management of the Endoscopy Department. The post holder will be responsible for the operational day to day management of the service, management of workflow and performance of the service (linking in with relevant professional/heads of directorate as required).
Work in close collaboration with other departments to ensure that the provision of care is of a consistently high standard, listening to feedback, taking immediate action where care falls below the standard and working at all times to ensure the safety and wellbeing of service users and staff.
Support the senior management team in modernising and developing innovative services to ensure they meet the needs of the client group and are completely patient focused. To work closely with the senior management team and apply Project Management techniques to take forward the IMTP agenda across the service
Main duties of the job
Managerially responsible for the day to day management of the Endoscopy Department. The post holder will be responsible for the operational day to day management of the service, management of workflow and performance of the service (linking in with relevant professional/heads of directorate as required).
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Educated to degree level in appropriate discipline or equivalent level of competence gained through experience
- Evidence of recent continuing professional development in the field of leadership or management
Desirable criteria
- Degree or professional equivalent
- Previous experience of taking forward IT related projects
Experience
Essential criteria
- Experience of leading a team and managing staff.
- Experience of change management and a proven track record in service improvement.
- Experience in consultation and negotiation.
- Sufficient relevant Project /general Management experience
- Experience in the management of projects
- Experience in using the MD-office suite of software, particularly Word, Excel and MS-Project.
Desirable criteria
- Experience/knowledge of working within the NHS or related organisation in a management role.
- Experienced in the management of Benefits Realisation to maximise investment
Special Knowledge
Essential criteria
- Excellent knowledge and understanding of health service management as well as current policies
- Advanced knowledge of a wide range of programmes, e.g. Oracle, ESR, TRAC, DATIX
Skills
Essential criteria
- Excellent oral and written communication skills
- The ability to analyse and present data and solve complex problems
- Flexible approach to work, able to work independently, plan, organise and prioritise work to meet strict and multiple deadlines
- Effective performance management skills
- Ability to communicate negotiate and influence outcomes managing relationships at all levels and across organisational boundaries
- Ability to delegate and achieve through others in motivational, effective and supportive manner
- Ability to work as part of a team
- Advanced IT and keyboard, numeric, literacy and reasoning skills
Desirable criteria
- The production of the appropriate literature required supporting a Project using known methodologies e.g. PRINCE2
Personal Qualities
Essential criteria
- Excellent communication skills both verbal and written
- Good interpersonal skills
- Ability to lead and work well in a team environment but able to work on his/her own initiative
- Highly motivated and able to work to deadlines
- Ability to travel between sites
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nathan Williams
- Job title
- Service Manager
- Email address
- [email protected]
- Additional information
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