Job summary
- Main area
- Medical Secretary
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Job ref
- 201-24-308
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Bolitho House
- Town
- Penzance
- Salary
- £22,816 - £24,336 Per Annum/Pro Rata
- Salary period
- Yearly
- Closing
- 27/05/2024 23:59
Employer heading
Medical Secretary
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?
Would you like to live in Cornwall or are you lucky enough to already live here? Cornwall is a county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. Attracting millions of visitors each year, this could be your chance to move here permanently and make a difference to the children and young people in our community.
An opportunity has arisen for an enthusiastic, flexible and well-motivated Medical Secretary to join our busy CAMHS ADHD Team. This post will be based in our Penzance office, Bolitho House.
Proposed interview date: 10th June 2024
Main duties of the job
The successful candidate will be well organised and able to prioritise work. You will often be working independently and will be proactive in solving problems and queries. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.
You will work alongside the nurse specialist supporting them by answering calls to the service, arranging appointments, typing letters, scanning, and preparing documentation including prescriptions and other general administrative work as required.
This busy role will be challenging and varied, but ultimately is a rewarding role that will provide an opportunity, for the right person, to become a key member of the team.
A high degree of flexibility is required to meet the day-to-day challenges of the service, including helping to cover admin colleagues when needed. Excellent time management and communication skills are required as is a good sense of humour.
This is a full-time position, working 37.5 hrs per week on site from 9am-5pm but part time job share would be considered.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
For full information of the roles and responsibilities of this role, please see the attached job description and person specification
Person specification
Education and Qualifications
Essential criteria
- RSA II Word Processing or equivalent
- RSA II Audio Typing or equivalent
- NVQ 3 Business Administration or equivalent knowledge or experience
Desirable criteria
- AMSPAR Medical Secretary Diploma
Skills and Aptitude
Essential criteria
- Excellent communication/ interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
- Ability to manage own workload and work independently
- Ability to prioritise and work on own initiative
- Minute taking
Desirable criteria
- Previous experience working as a secretary in a clinical environment in mental health
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nicola Watters
- Job title
- Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 01726 873297
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction
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