Crynodeb o'r swydd
- Prif leoliad
- Business Support Manager
- Gradd
- Band 5
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 201-24-316
- Cyflogwr
- Cornwall Partnership NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Longreach House
- Tref
- Redruth
- Cyflog
- £28,407 - £34,581 Per Annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 27/05/2024 23:59
Teitl cyflogwr
Business Support Manager
Band 5
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Trosolwg o'r swydd
An exciting opportunity exists for the right person to join the Specialist Mental Health Services as a Business Support Officer at our Longreach site.
The post holder This post will ensure the day-to-day management of all non-clinical staff including the General Admin Team, Ward Secretaries and General Services Assistant (GSA) Supervisor and GSA team along with supporting the Locality Admin Manager, Clinical Matron, Operational Lead and Managers with complaints, identify training needs through analysing trends and themes, sourcing any training that is required. The post holder will coordinate appraisal, training and supervision compliance.
Management of health systems such as ESR and E-Roster; this will include sickness monitoring for all staff and other HR related aspects to support the Locality Admin Manger, Operational Lead and Clinical Matron. Supporting with Estates and Facilities management.
Prif ddyletswyddau'r swydd
We want to attract an interesting and committed person to this role who will possess:
- Strong leadership and organisational skills, with an ability to motivate teams of people to achieve targets.
- Solution focussed and high levels of personal motivation and ability to lead by example.
- Experience of working in a fast paced, evolving environment with the ability to manage multiple and competing priorities.
- To provide day to day operational supervision for the services.
- To ensure there is efficient and effective delivery of services.
- To manage rotas, annual leave and staff workloads.
- To provide HR management of staff.
- Have significant admin experience.
You will have a flexible approach to working, the ability to work to tight deadlines, be friendly and approachable with a good sense of humour. This post is full time, 37.5 hours a week working on site.
Gweithio i'n sefydliad
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Manyleb y person
Education and Qualifications
Meini prawf hanfodol
- Educated to degree level or equivalent experience
- NVQ Level 4 in Business Administration or equivalent in administration
- IOSH qualification or equivalent experience
Meini prawf dymunol
- Project Management qualification or PRINCE 2 or equivalent experience
Skills and Aptitude
Meini prawf hanfodol
- Significant experience of working within an administrative setting at a senior level
- Experience of managing and developing staff including performance management
- Take decisions on difficult and contentious issues where there may be a number of courses of action
- Very good negotiating and diplomacy skills, coupled with the ability to remain objective when dealing with complex and sensitive issues which can be contentious at times
Knowledge and abilities
Meini prawf hanfodol
- Excellent interpersonal skills with ability to adapt style to communicate clearly with a variety of people using a range of media
- Analytical approach to problem solving and ability to respond suddenly to unexpected demands
- Ability to stay focussed and calm whilst working within a MH unit
- Ability to manage own workload and work independently
- Able to work under pressure and on own initiative
Personal Qualities
Meini prawf hanfodol
- Ability to handle complex situations calmly and professionally
- Flexible approach to meet the changing needs of the service
- Approachable and motivated
Bathodynnau ardystio / achredu cyflogwyr
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Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Paula Paines
- Teitl y swydd
- Locality Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07920020227
- Gwybodaeth i gefnogi eich cais
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction
Rhestr swyddi gyda Cornwall Partnership NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector