Job summary
- Main area
- Admin
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday to Friday)
- Job ref
- 201-24-233-A
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Truro Health Park
- Town
- Truro
- Salary
- £22,816 - £24,336 Pro Rata
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
Senior Administrator - Children's Community Nursing
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
We are seeking a senior administrator to join the children's community nursing services administration team. The post holder will be predominately responsible for the provision of administrative support to the Community Children's Nursing Team.
This is a permanent 30 hours a week post, working Monday to Friday.
The Children's Community nurses support children and young people (CYP) and their families across Cornwall. They offer support in a variety of ways, holding nurse clinics, home visits, telephone reviews and supporting education settings. The post holder will need to be flexible in their approach, a good communicator and have the ability to manage and prioritise their workload.
Proposed interview date: 28th May 2024
Main duties of the job
The main duties of the job include: communicating with families and professionals via phone and email, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of Rio essential information, typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems and supporting the Team Manager in basic workforce tasks.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education / Qualifications and Relevant Experience
Essential criteria
- GCSE Maths and/or English or equivalent
- CLAIT/ECDL/NVQ 2 or equivalent
- NVQ 3 or Equivalent qualification or experience in administration
- Record Keeping
- Data – Protection / Information Governance
- Administrative Experience of working in a complex office environment
- Previous Team administrative experience
Desirable criteria
- OCR Level 3 Text Processing or equivalent
- OCR Level 3 Audio Typing or equivalent
Skills and Aptitude
Essential criteria
- Good communication / interpersonal skills
- Understanding of confidentiality
- Good organisational and office skills e.g. telephone
- Ability to understand Trust Procedures and Policies relating to the role
- Ability to manage and prioritise workload
- Ability to work in a Team
- Ability to work with spreadsheets and databases
Knowledge and abilities
Essential criteria
- Previous NHS or Local Authority experience
- Understanding of Children’s Services
Desirable criteria
- Experience in using NHS software packages i.e. RiO
- Supervisory experience
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Leah Fisher
- Job title
- Team Coordinator
- Email address
- [email protected]
- Additional information
If you would like further information about this role or an informal discussion, then please do get in contact with Leah.
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction
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