Job summary
- Main area
- Trauma & Orthopaedics
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (full and part time hours may be available. May include weekend or evening work on a rotational basis.)
- Job ref
- 156-6235047
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospitals Trust
- Town
- Truro
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Ward Clerk - Trauma Unit
Band 2
Job overview
An exciting opportunity has arisen to join our Trauma Unit at Royal Cornwall Hospital.
The post holder requires a willingness and enthusiasm to be able to support the wards and the day case unit with its clerical administration. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes managing patients' records, supporting the ward with audits and maintaining the relevant databases associated with the role.
As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable.
Full or part time hours may be available.
Main duties of the job
The Ward Clerk will have responsibility for administrative duties within the ward/unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. They will have contact with patients, carers and all members of the multi professional team and as such they will provide front of house services for the ward/unit.
We are looking for a bright and friendly person to join our team of ward clerks on our 54 bedded Trauma Unit, at the Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable.
You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.
This role may include weekend and evening work, on a rotational basis.
Working for our organisation
Benefits include optional pension. The Trust has a dedicated Childcare Co-ordination Team which can support and advise on childcare related issues.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person specification
Qualifications
Essential criteria
- Minimum of 2 GCSEs which must include English & Maths
Desirable criteria
- NVQ in Administration Qualification in Customer Service
Experience
Essential criteria
- Administrative and clerical work
- Customer service/ reception
Desirable criteria
- Previous NHS employment
- Knowledge of hospital systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Stockdale
- Job title
- Ward Sister
- Email address
- [email protected]
- Telephone number
- 01872 252259
- Additional information
List jobs with Royal Cornwall Hospitals NHS Trust in Administrative Services or all sectors