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Crynodeb o'r swydd

Prif leoliad
203315 Specialist Child Admin South
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
  • Rhannu swydd
37.5 awr yr wythnos (Up to 37.5 hours available)
Cyfeirnod y swydd
262-A-24-6027326-B
Cyflogwr
North Cumbria Integrated Care NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Kinta House
Tref
Kendal
Cyflog
£22,816 - £24,336 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
21/05/2024 23:59

Teitl cyflogwr

North Cumbria Integrated Care NHS Foundation Trust logo

Business Support Administrator

NHS AfC: Band 3

Trosolwg o'r swydd

Business Support Administrator 

Up to 37.5 hours available, part-time hours will be considered.

We are seeking a enthusiastic, motived and hard working team member to join our Business Support Team at Kinta House.    The team offer administrative support to the Community Paediatric service, alongside Childrens Physiotherapy,  Occupational Therapy, Speech and Language, Audiology and Childrens Community Nurses. 

The role will involve communicating with children and families both face to face as well as on the telephone, and also with professionals in the service. 

Responsibilities will include general administrative duties, general typing (clinic letters, appointment letters, reports), arranging appointments and reception / telephone cover.

Full induction and training will be provided. 

Prif ddyletswyddau'r swydd

To provide administrative support to Healthcare Professionals in the team.

Work cohesively and supportively with Business Support Team colleagues across South Cumbria.

To receive telephone enquiries with tact and discretion.

Typing - to ensure that organisational deadlines and priorities are achieved.

Ability to learn use a variety of IT systems to support work of the service. 

Gweithio i'n sefydliad

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust’s sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts.  Please see our Policy for eligible vacancies.

  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: [email protected]

Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Manyleb y person

Qualifications

Meini prawf hanfodol
  • RSA III Word/text processing or equivalent
  • NVQ II or III in Administration or relevant experience
  • Willingness to undertake training as required
  • Good general attainment of educational standards
Meini prawf dymunol
  • ECDL or equivalent
  • 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics
  • Competent Audio transcription

Knowledge

Meini prawf hanfodol
  • Understanding of secretarial duties required
  • Knowledge of Microsoft IT systems and IT databases
Meini prawf dymunol
  • Knowledge of medical terms
  • Experience of working within a health care setting
  • Knowledge of specific health care databases

Skills & Aptitudes

Meini prawf hanfodol
  • Ability to deal with service users, carers in understanding efficient & effective manner
  • Proven file management skills – electronic & paper
  • Ability to organise meetings, i.e. prepare Agendas and distribute minutes
  • Good verbal communication with a variety of individuals in a wide range of circumstances
  • Good team working skills
  • Effective interpersonal and communication skills
  • Minute Taking
Meini prawf dymunol
  • Flexible approach
  • Experience of working across cultures and religions

Other Requirements

Meini prawf hanfodol
  • Reliable
  • Good time keeping
  • Well presented
  • Willingness to provide cover for other admin staff when the occasion arises
Meini prawf dymunol
  • Ability to travel to other Trust sites

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveMindful employer.  Being positive about mental health.Disability confident employerBetter Health - SilverFair Train Silver StandardStep into healthArmed Forces Covenant

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sara Starkey
Teitl y swydd
Business Support Team Lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
01539 718150
Gwybodaeth i gefnogi eich cais

Katie Raine - 07825104994

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg