Swydd wag: Business Support Team Leader, Torbay and South Devon NHS Foundation Trust, Exeter

Crynodeb o'r swydd

Prif leoliad

Admin

Gradd

NHS AfC: Band 4

Contract

Parhaol

Oriau

Llawnamser
Rhan-amser
Gweithio hyblyg
Oriau cywasgedig

37.5 awr yr wythnos (Monday to Friday 9-5pm - 0.8 wte / 4 days per week will be considered)

Cyfeirnod y swydd

388-6107723-A&C-A

Cyflogwr: Torbay and South Devon NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Capital Court
Tref: Exeter
Cyflog: £25,147 - £27,596 per annum
Cyfnod cyflog: Yn flynyddol
Yn cau: 22/05/2024 23:59

Business Support Team Leader

NHS AfC: Band 4

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To provide day to day line management of a team of up to eight direct reports.
Dealing with all management issues such as workload, performance, absence, annual leave, appraisals and all other HR issue which may arise
Oversight of your teams responsibilities which include data entry, referral management, call handling, generic mailbox management.
You will also support the SPA administrative duty function, which includes data validation.

Please see full job description.

Manyleb y person

Qualifications and training

Meini prawf hanfodol

GCSEs or equivalent
Relevant administrative or IT qualification e.g. ECDL, RSA, NVQ etc
Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level

Meini prawf dymunol

NVQ Level 4 or equivalent experience
Qualification in supervisory or line management or relevant experience

Knowledge and experience

Meini prawf hanfodol

Computer literate
Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
Good knowledge of a wide range of office procedures
Clerical, administrative or reception experience
Experience in line management of administrative staff
Experience within a customer care, healthcare or social care setting

Meini prawf dymunol

Good knowledge of a wide range of office procedures
Experience of dealing with difficult HR/staffing issues
Experience of Supervision of Staff
Experience of HR Processes
Experience in Minute Taking

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
Please read the job description and tailor your application to reflect the role
Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
It is your responsibility to assist us in the timely receipt of appropriate references

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.