Job summary
- Main area
- Administration and Clerical
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 153-SU03124
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole
- Town
- Poole
- Salary
- £22,816 - £24,336 pa pro rata
- Salary period
- Yearly
- Closing
- 19/05/2024 23:59
Employer heading
Upper GI Support Secretary
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
To take initiative in the organisation, administration and communication to minimise the demands upon the clinical team.
Deal appropriately with telephone calls from GPs, patients, medical staff, nursing staff, hospital departments etc.
Dealing with queries involving confidential documents regarding a wide variety of information, recognising when issues should be referred, and to whom.
Base Location: Poole
Interview Date: TBC
Main duties of the job
To provide an efficient secretarial service within the Upper GI Secretariat and Clinical team. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, booking of appointments etc. using audio/Digital Dictation systems.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.
Photocopying and general filing to include correspondence, results in hospital notes when required.
Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.
To deal with telephone queries in an appropriate manner as instructed by the consultant secretary.
To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies.
To understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.
To prepare an adequate instruction daily work sheet to be used in the post holder’s absence
Person specification
Qualifications
Essential criteria
- Minimum 5 GCSE’s including English or equivalent
- RSA II or equivalent touch typing/computer skills
Experience
Essential criteria
- Secretarial experience
Technical Skills Competencies
Essential criteria
- Computer literate with word processing experience
- Data accuracy on computer systems
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Amanda Linford
- Job title
- Surgical Secretarial Manager
- Email address
- [email protected]
- Telephone number
- 03000194070
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