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Job summary

Main area
MHSOP
Grade
NHS AfC: Band 3
Contract
Permanent: Monday to Friday 9-5 hours
Hours
Full time - 37.5 hours per week
Job ref
346-DDM-032-24
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
Auckland Park Hospital
Town
Bishop Auckland
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
23/05/2024 23:59
Interview date
06/06/2024

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

AHP Support Worker

NHS AfC: Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

Tees, Esk and Wear Valleys NHS Foundation Trust are currently looking for an enthusiastic support worker to join our Care Home Liaison Hub Team in Bishop Auckland. The post holder will work with the hub team and alongside the wider Community Teams for older people within County Durham and Darlington, delivering physiotherapy and speech and language therapy (SLT) interventions.

A key focus of this role will be to support multidisciplinary working with the wider community team to help embed SLT and physiotherapy provision. As a support worker, after a period of training you will be expected to assist, deliver and review interventions to patients, care staff and families.

The post holder should be motivated and excited by the opportunity to represent the SLT and physiotherapy service, where our role and input are valued as part of the patient’s holistic care planning. The post holder will have previous experience of working with older people. You will also have excellent organisational, verbal, literacy, computing and observational skills.

As a new member of staff, you will have support to develop your role through access to regular appraisal, quality clinical and management supervision, and excellent training & development programmes.

Main duties of the job

  • Works with registered AHP therapists, assisting in patient assessments, treatment/therapy and monitoring of interventions.
  • Assist the Physiotherapist with hands on patient moving and handling and supporting and reviewing exercise plans formed by physio and patient.
  • Information gathering to help produce communication aids and production of these aids to support the patients communication with care staff, family, professionals etc. 
  • Review current interventions and plans in place.
  • Engage in daily team huddles. 
  • Access regular clinical and management supervision.
  • Complete annual appraisals and work towards goals and objectives set.

Working for our organisation

An exciting opportunity has arisen for a competent, confident, and enthusiastic Band 3 Support Worker to work alongside the physio and SLT AHP's in our team. The Care Home Liaison Hub Team is based within mental health services for older people covering the 116 care home within County Durham and Darlington and is based in Auckland Park Hospital, Bishop Auckland.

 The multi-disciplinary team works with older people with a behaviour that challenges likely relating to a cognitive impairment, and their families to deliver non pharmacological interventions to the patient.

We are looking for a support worker who works closely with the physio and SLT AHP who can work flexibly to meet service need and has the vision, energy and inspiration to support in the delivery of creative, imaginative solutions to delivering interventions to our older people, carers and families.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

  • Works with delegated service users who remain the responsibility of the registered AHP therapist, reporting back in a timely and appropriate manner. Patients may demonstrate behaviours that challenge or have difficult family situations of relevance.
  • Delivers therapeutic interventions, designed by registered staff, to groups or individuals, observing and monitoring service user progress and making adjustments to interventions (within established protocols).
  • Encourages patients/carers in a compassionate manner, to actively participate in their own therapy to support them in achieving their identified goals.
  • Provides information and practical advice, within scope of own competency, to patients and carers.
  • Participates in health promotion activities
  • Provides information and updates at clinical meetings on service user progress, under the guidance of a registered AHP therapist.
  • Responsible for recognising the signs of service user harm, abuse or neglect, including poor clinical practice, identifying issues regarding the safeguarding of adults who may be at risk and reporting all such concerns in accordance with Trust Safeguarding procedures.
  • Responsible for maintaining accurate and comprehensive patient records using PARIS/CITO or other electronic systems approved by the Trust and in accordance with the Trust and professional record keeping standard

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Person specification

Experience

Essential criteria
  • Experience of paid or voluntary work with people with mental health conditions or learning disabilities
Desirable criteria
  • Experience working alongside AHP therapists

Skills

Essential criteria
  • Ability to communicate information (verbal and written) effectively in a manner appropriate to the individual and situation
  • Time management and ability to prioritise effectively
  • Record Keeping (within agreed timescale)
  • Breakaway techniques (within agreed timescale)

Knowledge

Essential criteria
  • Awareness of needs of service users with mental health conditions or learning disabilities.
  • Awareness of the needs of individuals from diverse social, ethnic and cultural backgrounds
  • Understanding of therapeutic terminology (within agreed timescale)
  • Understanding of a variety of therapeutic approaches (within agreed timescale
  • Awareness of health & safety issues (within agreed timescale)

Qualifications

Essential criteria
  • Relevant NVQ Level 3 in care or equivalent (or willingness to undertake within agreed timescale)
  • OR Appropriate AVCE in Health & Social Care
  • Numeracy, Literacy and ITQ level 2 (or equivalent)

Other Requirements

Essential criteria
  • Ability to travel independently in accordance with Trust policies and service need.

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Paula Warwick
Job title
Team Manager
Email address
[email protected]
Telephone number
01388 645350
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