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Crynodeb o'r swydd

Prif leoliad
Dental Receptionist/Administrator
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday/Tuesday/Wednesday/Thursday/Friday)
Cyfeirnod y swydd
150-MM0030-CSS
Cyflogwr
Sussex Community NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Special Care Dental Centre
Tref
Brighton
Cyflog
£22,816 - £24,336 pa
Cyfnod cyflog
Yn flynyddol
Yn cau
22/05/2024 23:59

Teitl cyflogwr

Sussex Community NHS Foundation Trust logo

Dental Receptionist/Administrator

NHS AfC: Band 3

Trosolwg o'r swydd

Do you want to make a difference?

If you are well organised, able to prioritise and work on your own initiative without direct supervision, but also enjoys working as part of a team to provide excellent patient care, then we look forward to hearing from you.

The Special Care Dental Service is part of a countywide service providing NHS Dental treatment to patients on referral. We have clinics across the county, operating Mondays to Fridays, 08:30am to 4:30pm

This position offers a wide variety of administration duties and the opportunity to extend your knowledge of the administration side of the Special Care Dental Service. You will need to be competent in using information technology. A dental software package is used in our clinics and full training will be given.

Previous dental or medical reception/administration experience would be an advantage.

This position is for 5 days a week, Mondays – Friday.

The successful applicant will be based at Morley Street Special Care Dental Service, School Clinic, Brighton, BN2 9DH.

Interviews will be held at Morley Street Dental Clinic, Brighton. Date to be confirmed.

Prif ddyletswyddau'r swydd

Organise, plan and prioritise workload.   
Operate a telephone system answering queries, taking messages and making appointments in a professional manner. 
Provide a high level of administrative and clerical support to clinicians and the dental team
Arrange team meetings, facilitate them, minute taking then circulate to all concerned.
Process mail arriving by post, internal mail and e-mail, following correct procedure for these items.
Ordering Stationary products to ensure supplies are kept fully stocked for the clinic.
Patient records to be maintained accurately and stored in accordance with the data protection act.
Process the invoice and purchase orders for the clinic returning them to HQ on a regular basis.
prepare patient notes paying particular attention to patients who may have outstanding balances

Gweithio i'n sefydliad

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities 
  • Research opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Liaise with the Dental Nurse to ensure any laboratory work is back in readiness for the patient’s appointments.
Ring all patients prior to their appointment to remind them to help reduce the number of Failed to Attends (FTA’s).
Keep a short notice cancellation list to hand to be able to fill any appointments that became available.
process all patient referrals, including updating the patient status within the e:referral system adhering to the 18 week rule
New patient waiting list to be kept up to date and reviewed on regular basis, ensuring waiting time standards are adhered to.

Manyleb y person

Skills & Knowledge

Meini prawf hanfodol
  • Ability to prioritise workload
  • Good numeracy and literacy skills
Meini prawf dymunol
  • Ability to handle conflict and difficult situations

Qualifications

Meini prawf hanfodol
  • Evidence of a range of administration competencies
Meini prawf dymunol
  • NVQ Level 3 in customer service or administration or equivalent

Experience

Meini prawf hanfodol
  • Experience of a front of house position dealing with the general public
  • Dealing with sensitive & confidential situations
Meini prawf dymunol
  • Experience of managing a patient booking system
  • Cash Handling
  • Experience of dentistry

Bathodynnau ardystio / achredu cyflogwyr

We are a Living Wage EmployerCommitted to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderMindful employer.  Being positive about mental health.Armed Forces Covenant Bronze Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Ellie Taylor
Teitl y swydd
Senior Dental Therapist
Cyfeiriad ebost
[email protected]
Rhif ffôn
07789630123
Gwybodaeth i gefnogi eich cais

For an information clinic visit or chat please call Ellie Taylor on 07789 630123.

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg