Crynodeb o'r swydd
Teitl cyflogwr
Referral Coordinator - Team Lead
Band 4
About Us
EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
- We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
- We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.
Our vision and values
Our Vision
“To be the leading health and wellbeing service in the provision of mental health and community care”.
Our Purpose
“We care for people every day. What we do together, matters”.
Our Values
- We Care
- We Learn
- We Empower
Our strategic objectives
- We will deliver safe, high quality integrated care services.
- We will enable each other to be the best that we can.
- We will work together with our partners to make our services better.
- We will help our communities to thrive.
Our services
- Mental Health Services
- Community Health Services
- Learning Disabilities Services
- Social Care
Find out more about the services we offer in our service directory.
Trosolwg o'r swydd
West Essex Community Health Services have a Full time vacancy as Referral Coordinator within the Care Coordination Centre based at St Margaret's Hospital Epping
- Supporting the clinical team to screen and process referrals for the CCC.
- Line management of band 3 staff
- To work as a member of the WECHS Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
- To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust’s localities.
- The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
- The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
Prif ddyletswyddau'r swydd
An exciting opportunity has arisen to join us as Referral Coordinator within the Care Coordination Centre
We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.
We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include face to face contact and telephone calls from patients. Due to the nature of the services we carry out administrative support for these can sometimes be distressing.
Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.
You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
Gweithio i'n sefydliad
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see attached Job Description and Person Specification for a more detailed look at this vacancy.
*Please note this vacancy may close early should a sufficient number of applications be received*
Manyleb y person
Education/Qualifications
Meini prawf hanfodol
- Good standard of general education
- Experience of Microsoft Packages
Job Related Experience
Meini prawf hanfodol
- General administration experience
- Ability to communicate both verbally and in writing
Meini prawf dymunol
- Previous NHS experience in an NHS clerical role
Knowledge
Meini prawf hanfodol
- Methodical approach to work and good oral communication skills
- Ability to communicate both verbally and in writing
Meini prawf dymunol
- Knowledge of Trust systems, such as Mobius or SystmOne
Experience in an NHS setting
Meini prawf hanfodol
- Years Experience
Meini prawf dymunol
- Proven knowledge
Knowledge of Clinical Systems
Meini prawf hanfodol
- Years Experience
Meini prawf dymunol
- Proven knowledge
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Lisa Hunt
- Teitl y swydd
- Administration Team Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01992938470
Rhestr swyddi gyda Essex Partnership University NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector