Job summary
- Main area
- contract management
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 125-ICB048-24
- Employer
- NHS Lancashire and South Cumbria Integrated Care Board
- Employer type
- NHS
- Site
- County Hall
- Town
- Preston
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Closing
- 10/05/2024 23:59
Employer heading
Contract Management Assistant
NHS AfC: Band 5
Job overview
This post is only open to internal applicants of Lancashire and South Cumbria ICB.
The post holder is required to support the Lancashire and South Cumbria ICB Internal Contracting Team delivering a comprehensive and robust contract management function.
The post holder will have responsibility for a portfolio of medium sized contracts and will be required to work alongside and liaise with key colleagues and stakeholders.
A flexible attitude and willingness to undertake regularly changing work programmes will be essential. This role offers agile working and either Lancaster or Preston as the post holder's main base. Travel to ICB offices will be required.
Main duties of the job
Act as a coordinator for the contracts; ensuring that guidance is kept up to date, held together centrally, all documentation is amended to reflect any changes and contract leads are briefed of critical issues.
Maintain a log of key contractual actions and manage the process to ensure prompt provider responses to a range of contractual actions/issues.
Support the development of contract monitoring reports for discussions at contract review meetings, including financial control of all service lines by monitoring performance against plan, both in activity and financial terms.
Working for our organisation
Lancashire and South Cumbria ICB is a fully-authorised ICB responsible for the full range of ICB statutory duties and powers. Our role is to join up health and care services, improve people's health and wellbeing, and to make sure everyone has the same access to services and gets a positive experience from treatment. We also oversee how money and resource is utilised to ensure that funding is spent to ensure health services are effective, consistent and of high standard. Lancashire and South Cumbria ICB is a complex organisation serving a population of over 1.8 million people.
This is an exciting opportunity to work within a successful, progressive ICB and to make a positive contribution to the lives of people in Lancashire and South Cumbria.
Detailed job description and main responsibilities
In addition to the main duties of the job;
Utilise information to monitor demand patterns and liaise with the team to effectively manage demand against capacity and highlight variances.
Understand the requirements of contracts applying processes and standards consistently and support a proactive approach in resolving problems.
Contribute to the on-going development of supplier relationships to drive performance and quality improvement.
Able to define and collate and analyse key supplier performance management data and identify areas for improvement or service change, utilising key health benchmarks.
Work effectively with ICB and CSU colleagues and providers to establish a positive working relationship.
Support the definition and agreement of service requirements and technical standards.
Ensure that timely communication occurs regarding contract management of services, monitoring the success of delivery and highlighting opportunities for improvement.
Support contractual actions, including remedial and corrective action in the event of poor provider performance, making recommendations to the team and escalating issues as required.
Attend meetings, taking accurate minutes/action notes and ensuring that these are promptly circulated and acted upon.
Person specification
Education and Qualifications
Essential criteria
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Evidence of continuing personal/professional development.
Experience
Essential criteria
- Demonstrable specialist skills in the development and improvement of performance monitoring systems.
- Demonstrable evidence of performance management and improvement.
Desirable criteria
- Working experience of the NHS standard contracts and other contract types.
Skills, Knowledge and Competencies
Essential criteria
- Project management and prioritisation skills and the ability to manage and work within tight resources and timescales.
- Analytical skills including managing activity, projects and business information.
- A sound understanding of the NHS commissioning cycle and understanding of healthcare pathways.
- Working knowledge and experience of MS Office products, including Word, Excel, Outlook and Access
Personal Attributes
Essential criteria
- An ability to prioritise workload.
- Ability to work on own initiative.
- Provide a flexible approach to an evolving ICB business.
- Show empathy when handling difficult or in emotional situations.
- Ability to work effectively under pressure with changing priorities.
- Ability to work interdependently and with minimum supervision.
Other
Essential criteria
- Willing to travel to other sites as required
Documents to download
Further details / informal visits contact
- Name
- Joanne Sherborne
- Job title
- Head of Procurement and Contracting
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Level 1
Fusion House
Evolution Park
Blackburn
Lancashire
BB1 2FD
- Telephone
- 01254 732075
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