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Job summary

Main area
Personal Assistant / Administrator
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (May be a requirement to work between main hospital sites.)
Job ref
357-LN-2028-23-A
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Lincoln, Boston or Grantham
Town
Lincoln or Grantham
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
06/05/2024 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Personal Assistant / Administrator - Band 4 - 2024/2025

NHS AfC: Band 4

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

Start date for this role will be after 1st April 2024.

The Radiology/Diagnostics CBU are recruiting a Personal Assistant / Administrator to the Professional Leads and CBU Lead. 

We welcome applications from all sectors, healthcare knowledge is not essential, we choose our people very carefully and will consider all applicants against our Trust Values and Behaviours framework.

We are seeking a personal assistant / administrator who can manage  diaries and arrange meetings and a broad breadth of business administration and will be an active member of the  team often being the first point of contact for our colleagues and System partners.

 

Main duties of the job

The successful candidate will be very enthusiastic, have a passion and desire to be the best. If we are the best then our patients also get the best care, we do not compromise. You will be a good communicator and able to deal with changing priorities and tasks .  You will often be expected to act discreetly, using your own judgement and initiative when dealing with information that is private, confidential or sensitive in nature. You will be someone who can learn systems quickly  and be efficient in their use. Full training on systems will be provided.

This exciting role covers a variety of duties, a sample of which might be;

  1. To provide a comprehensive efficient, effective and confidential clerical, administrative and secretarial support to the Radiology/Diagnostics Operational Managers/Clinical Leads.
  2. To provide business administration support to the service in its approach to the achievement of its objectives to ensure the efficient and effective functioning of the Directorate.
  3. Develop effective working relationships within the Trust and with colleagues in other Trusts, Lincolnshire System Partners, Integrated Care Board, and the wider health community, to ensure clear and consistent communication.
  4. To highlight and monitor changing priorities throughout the day and keep the team updated, taking action where appropriate on own initiative within agreed parameters or on instruction, in order to ensure the efficient and effective functioning of the Directorate.

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Detailed job description and main responsibilities

 What should you do next?

Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Previous Experience

Essential criteria
  • Experience of working at PA level for a Senior Manager
  • Experience of servicing meetings, preparing agendas, attending meetings and taking and recording minutes.
Desirable criteria
  • Previous NHS experience

Qualifications

Essential criteria
  • GCSE English Grade C or above (or equivalent qualification)
  • Good command of the English language, both written and verbal
  • Ability to use a variety of Microsoft software packages, including Microsoft Word, PowerPoint, Excel spreadsheets, preferably to ECDL or equivalent standard
  • Proven secretarial skills, including word processing, audio and copy typing to a speed of 50 wpm
  • RSA III word processing qualification or equivalent
  • Recognised advanced Personal Secretarial qualification or ability to demonstrate knowledge and skills
Desirable criteria
  • 5 GCSE’s Grade C or above (or equivalent qualifications)
  • ECDL or equivalent
  • Ability to write shorthand to a minimum speed of 80 wpm
  • Experience of using PAS

Knowledge, Skills & Aptitudes

Essential criteria
  • Proven secretarial skills, including word processing, audio and copy typing to a speed of 50 wpm
  • Ability to use a variety of Microsoft software packages including Microsoft Word, PowerPoint, Excel spreadsheets, preferably to ECDL standard
  • Ability to prioritise work effectively in order to meet deadlines
  • Ability to work on own initiative
  • Good communication skills (both written and verbal)
  • Ability to understand context for discussions at senior management level and when required distil the key points into minutes and action plans
Desirable criteria
  • Computer literate to ECDL standards
  • Competent typist

Specific Requirements

Essential criteria
  • Articulate
  • Flexible, co-operative and adaptable approach to work
  • Ability to maintain confidentiality
  • Ability to work within a team environment
  • Professional interpersonal skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Paul Clark
Job title
Radiology Operational Manager
Email address
[email protected]
Telephone number
07825903533
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