Job summary
Employer heading
ASD Pathway Administrator
NHS AfC: Band 4
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
Would you like an opportunity to join our exciting and innovative Child & Adolescent Mental Health (CAMH) service?
We are looking for an experienced team administrator who has worked in a similar admin role. They will provide effective and efficient administration support to the ASD Pathway Team and contribute to the smooth functioning of the systems underpinning the service.
Main duties of the job
Based within a busy environment, the post holder will have responsibility for providing a confidential, professional, efficient and responsive administrative support service including supporting the lead, collating figures and producing reports.
The post holder will be need to be professional, well-organised, team orientated, experienced and highly motivated to join our multi-disciplinary team.
Applicants should have a sound working knowledge of Microsoft office applications and patient information systems.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
Please see attached Job Description for further detail of this post.
Person specification
Education/ Qualification/ Training
Essential criteria
- • English & Math’s GCSE or equivalent
- • Good standard of written and spoken English
Desirable criteria
- • NVQ Admin
Experience
Essential criteria
- • Working In a Team
- • Advanced Administration skills at a senior level
- • Administration system management
- • Compiling reports through data analysis
- • Health/Social care patient information systems
- • Practical applications of all MS Office Products
- • Reception duties on a Health or Social Care setting
- • Excellent verbal & written communication skills
- • Working as part of an administrative team for at least a year
Desirable criteria
- • Experience in a health/mental health, education or social services setting
- • Working in a Multidisciplinary Health Team
Knowledge and Skills
Essential criteria
- • Computer literacy and word processing skills (MSOffice Word) 40-45 wpm typing speed
- • Data entry skills
- • Other windows packages, e.g. Excel, PowerPoint & outlook. Also MS Teams
- • Familiarity with switchboard duties
- • Good communication & interpersonal skills including the ability to communicate effectively verbally & in writing
- • Ability to prioritise workload & plan & organise own time effectively
- • Exercise own judgement when dealing with enquiries from patient, parents/carers or other professionals
- • Ability to act independently, and on own initiative
- • Ability to work as part of a multidisciplinary team in a pressured environment
- • Excellent organizational skills
- • Ability to work flexibly & under pressure
- • Ability to manage own workload without direct supervision
- • IT/Administration
- • Confidentiality
Desirable criteria
- • Knowledge of Patient Administration systems
- • Application of technology in the office, i.e. Email & networking
- • An understanding of office procedures
- • Understanding of hospital and/or social services environments
- • Knowledge & understanding of medical terms
- • Knowledge of the Data Protection Act & Caldicott Guardian
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kathryn Smith
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 01234 893300
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