Crynodeb o'r swydd
Teitl cyflogwr
Medical PA
Band 4
Trosolwg o'r swydd
An exciting opportunity has become available in the Dermatology Services Division at Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH), and we are seeking to recruit an enthusiastic, skilled and motivated individual to join our team.
This full time post involves working as a Medical Secretary for the Dermatology Team, working within the wider CCS admin team.
We are looking for someone who is helpful and enthusiastic, able to work flexibly, and who appreciates the importance of quality administration in the delivery of healthcare. The successful candidate should pride themselves on attention to detail, and distinguish themselves by their commitment to completing tasks to the best possible standard. They must be able to learn new tasks quickly, and as part of a team, contribute to refining processes to improve services.
Prif ddyletswyddau'r swydd
- To manage and action as appropriate the emails of multiple clinicians, including consultants and genetics counsellors.
- To have full autonomy for the diary management of multiple clinicians using personal judgment to plan ahead and manage commitments.
- To support the appointment process through effective communication with all relevant parties (Central Booking Office, patient / families etc) in accordance with the Trust’s Access Policy and within stipulated timescales.
- To be responsible for the preparation of clinic documents for patients coming to outpatient clinics.
- To liaise regularly with external multidisciplinary team for patients being cared for locally and dealing with enquiries and action any urgent items.
- At the request of consultant(s) to complete the relevant forms to add new clinics or amend existing clinic templates on EPIC and forward information to the Central Booking Office in-line with the Trust Access Policy
Gweithio i'n sefydliad
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Manyleb y person
GOSH Culture and Values
Meini prawf hanfodol
- Our Always values
- Experience of working as part of a diverse team
- Experience of contributing to an inclusive workplace culture.
Academic/Professional qualification/Training
Meini prawf hanfodol
- Minimum qualification 5 GCSEs incl. English & Maths / NVQ Level 3 / 4 standard
Meini prawf dymunol
- Administration Qualification (Apprentice/NVQ)
Experience/Knowledge
Meini prawf hanfodol
- Previous administration experience is essential
- Ability to maintain a professional attitude in a pressured environment
- Proven ability to work as part of a team including clinical and nonclinical staff, maintaining excellent working relationships
- Highly computer literate, for example, extensive working knowledge of MS Office programmes
- To demonstrate experience of working within a fast-paced admin environment for at least one year
- Experience of working as part of a team as well as autonomously
Meini prawf dymunol
- Knowledge of medical terminology
- Experience of managing challenging situations with patients, carers, and families
- Experience of using an Electronic Patient Record (EPR) system
Skills/Abilities
Meini prawf hanfodol
- Excellent verbal communication skills
- Ability to demonstrate initiative and prioritisation skills
- Ability to accurately check all correspondence created by the department
- Excellent telephone skills and ability to take messages accurately
- Has the ability to recognise situations that require reporting and demonstrates the ability to escalate to a senior person where appropriate.
- Professional approach and attitude
- Ability to effectively communicate with all staff in a multidisciplinary setting
- Ability to communicate with people from a diverse background with varying learning abilities
- Ability to work autonomously with the confidence to take decisions, prioritise own workload and use own initiative
- Willingness to take on new responsibilities and learn new skills
- Able to interpret complex information and data
- Understands the importance of confidentiality and takes responsibility for protecting confidential information.
- Able to follow various complex procedures and practices with attention to detail
Meini prawf dymunol
- Able to contribute to service improvement
- Minute taking
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jheni Morrison
- Teitl y swydd
- Assistant Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 02074059200
Rhestr swyddi gyda Great Ormond Street Hospital for Children NHS Foundation Trust yn Nyrsio a bydwreigiaeth neu bob sector