Job summary
Employer heading
Ward Housekeeper
NHS AFC: 2
Job overview
Chameleon ward has 14 inpatient beds. This includes 10 cubicles and a 4 bedded neonatal High dependency bay.
The ward is recruiting a Part -Time Housekeeper for 22.5 hours per week.
This is managed by the Ward Sister for Chameleon and this role involves working within a team of nursing staff and multi disciplinary team members to support the family’s stay in hospital. This would include liaising with the other part time Housekeeper currently on Chameleon.
Main duties of the job
Have knowledge and understanding of the patient environment and its associated required standards.
Have knowledge and understanding of how the associated Estates and Facilities (EFM)Services (i.e. Catering, Portering, Linen, Works, , Materials Management, Domestic Services) work and provide the individual service to the Ward and how they are accessed.
Follow the Trust Infection Control policies and procedures when carrying out all aspects of their role e.g., food safety, hand hygiene, decontamination, infection cleans Provide excellent communication between the units and Estates and Facilities to ensure effective coordination of support services at unit level.
Participate in risk and incident management in line with Trust and local Policies.
To have a full understanding of the Trust’s Child Protection Policy and Guidelines and what actions should be taken if you have any concerns.
Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person specification
GOSH Culture and Values
Essential criteria
- GOSH Always Values
Academic/Professional qualification/Training
Essential criteria
- GCSE or equivalent in English and Maths
Desirable criteria
- Basic Food Hygiene Certificate
- NVQ Level 2 in a relevant subject
Experience/Knowledge
Essential criteria
- Previous experience of customer care in hotel services/hospitals/residential homes/schools
- Experience of working in a busy environment
- Experience in dealing with complaints, incidents and problem solving
- Knowledge and understanding of different cultural needs
- Knowledge of good health and safety practice
- Accountability – Takes responsibility for own actions and promotes good team working
- Openness – Shares information and good practice appropriately
- Mutual respect – treats others with respect
Desirable criteria
- Experience of working in a food-based industry
- Knowledge of basic practices that would prevent the risk of fire
Skills/Abilities
Essential criteria
- Ability to follow instructions
- Excellent communication skills (oral and written)
- Ability to multi-task effectively
- Ability to remain calm under pressure
- Able to prioritise and use initiative
- Ability to develop good rapport with staff, families and patients
- Basic computer skills
- Excellent customer service skills/ Ability to work within a multi disciplinary team
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Fiona Rundle
- Job title
- Ward Sister
- Email address
- [email protected]
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