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Job overview

We are seeking a passionate, focused and knowledgeable manager to join Hotel Services department as a Domestic Service Manager at Imperial College Healthcare NHS Trust. We are looking for a team member who will go the extra mile and develop their careers in hospitality in a healthcare environment.

Your role would be to the leader and deliver a high quality  service at Imperial College Healthcare NHS Trust, you will work closely with your colleagues across hospitals sites ensuring that the Domestic Service is responsive and service user focused. You would be responsible for managing a large domestic team, carrying out duties for both in patient, and non-patient environments. This may also entail specialised tasks e.g., cleaning , managing the services budget, training, and equipment within the area of responsibility.

To be successful in this role you would need to have:

• An intimate working knowledge of the National Specifications for Cleanliness 2022.
• Previous experience as a Supervisor/Manager, managing, delivering and maintaining a domestic cleaning service that achieves a clean, safe and hygienic patient environment in line with Trust best practice, policies, procedures and KPI’s
• Experience in identifying changes in service demands and developing the necessary strategies appropriate for implementation in line with Trust management policies.

Previous applicants need not apply

Main duties of the job

Imperial College Healthcare NHS Trust provides acute and specialist healthcare for over one million people every year, serving the communities in the eight boroughs that form the North West London Integrated Care System. We are one of the largest NHS trusts in the country, with more than 15,000 staff working across our five hospitals, as well as a growing number of digital and community services.

You will be an inclusive leader who can motivate colleagues, develop and deliver large scale changes to working practice in a complex environment, manage budgets and the in depth knowledge of Domestics & management. 

To live the Trust values.

Kind : We are considerate and thoughtful

 Expert : We draw on our diverse skills

Collaborative : We actively seek others' views and ideas 

Aspirational : We are receptive and responsive to new thinking

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.  

We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.  Please note it is an operational requirement to comply with infection  prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

 As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.