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Job summary

Main area
NHS AfC: Band 7
Full Time 37.5 hour per week
Job ref
St George's University Hospitals NHS Foundation Trust
Employer type
St. George's University Hopsitals NHS Foundation Trust
£37,660 - £47,778 pa inc pro rata
03/04/2017 23:59
St George's University Hospitals NHS Foundation Trust logo

Service Manager

NHS AfC: Band 7

St. George’s University Hospitals NHS Foundation Trust is the regional specialist care provider for south west London, Surrey and beyond. The trust provides a high quality, comprehensive range of health services from leading edge tertiary and trauma care to community services.

With national and regional referrals added to our local 3.5m catchment, we serve a population of around 5m.

Co-located with St George’s, University of London and with both organisations now in a formal strategic alliance with King’s Health Partners, the trust delivers with its partners high quality research and education both of which contribute to the healthcare provision of tomorrow.

Acute and tertiary health services are delivered from over 1,000 beds across two sites, by around 8,000 staff.

St. George’s University Hospitals NHS Foundation Trust is a major acute hospital that offers very specialist care for complex injuries and illnesses, including trauma, neurology, cardiac care, renal transplantation, cancer care and stroke. It has a helipad which opened in spring 2014 and the work of its emergency department can currently be seen on Channel 4’s ‘24 Hours in A&E’ programme. The hospital also provides all the usual care you would expect from a local NHS district general hospital.

We also provide services at Queen Mary’s Hospital in Roehampton. These include outpatient rapid diagnostic and treatment facilities, a minor injuries unit, limb fitting services and 70 elderly, intermediate care and rehabilitation beds.

As well as hospital services, we provide a wide variety of specialist, maternity and community services to children, adults, older people and people with learning disabilities. These services are provided from St John’s Therapy Centre, 11 health centres and clinics, schools, nursing homes and people’s own homes. The trust also manages the healthcare service at HMP Wandsworth.


We are looking for an enthusiastic and dedicated individual to join our management team as a part of the Therapies Directorate. As a Service Manager, you will support the Assistant General Manager in the operational management of a large service, made up of both inpatient and outpatient services. The successful candidate will have previous experience of operational management, ideally within the NHS and have a sound knowledge of patient pathways. You will need to have excellent communication skills, a willingness to learn and be able to demonstrate that you can lead and motivate a team. You will need to liaise with patients, clinicians at all levels and managers within the Trust, as well as with external organisations. Time management skills are essential as you will need to balance the demands of a very busy workload.

In a busy directorate, you would have dedicated responsibilities to ensure the smooth running of day to day operational activity. The role includes involvement with the strategic work within the service, and many opportunities to participate in service improvement projects. It is an exciting time for the Therapies Directorate with the development of several commercial Therapies projects.

No smoking policyPositive about disabled peopleAge positive

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

For informal discussion or questions please contact Georgina Biggins, Assistant General Manager, on 020 8725 1362

If you have problems applying, contact

020 8725 0600