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Job overview

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

We are looking to recruit an enthusiastic Epic-certified/accredited professional with a keen interest in digital healthcare. The successful candidates will join an experienced and diverse team of analysts who support UCLH’s digital infrastructure. Our current opportunity is in the Patient Access & Flow team which supports the following modules Cadence, Prelude, Grand Central, Welcome & Springboard.

Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our EHR team.

It is a requirement that candidates hold Epic certification or accreditation, ideally but not necessarily within the applications we are recruiting into. If you do not have certification/ accreditation within the relevant application, you will be required to undertake a period of training to obtain this. You will be fully supported by your manager and team throughout this process.

Main duties of the job

The post holder will oversee and be responsible for the design, configuration, build, and testing of their application module. You will support the Management team to ensure the team execute relevant plans and deliver work on time in adherence to the established governance structure and quality standards. You will work with departmental leads, operational managers, super-users and subject matter experts, analysing service needs to agree and deliver clinical best practice standards, future workflows and system optimisation. You will contribute to scoping and prioritisation of new projects in line with Trust strategic objectives.

The work will include developing, leading and supporting analysts within an application team, and working closely with training, technical, information, programme management, benefits and communications staff. You will spend a part of your time working with other EHRS teams in several “integrated areas” requiring close collaborative and co-ordinated working with other EHRS teams, including: orders, users & security, reporting, testing, training, interfaces, and business continuity planning. We also have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.     

We provide first-class acute and specialist services across eight sites:     

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)   
• National Hospital for Neurology and Neurosurgery  
• Royal National ENT and Eastman Dental Hospitals  
• University College Hospital Grafton Way Building  
• Royal London Hospital for Integrated Medicine   
• University College Hospital Macmillan Cancer Centre   
• The Hospital for Tropical Diseases  
• University College Hospital at Westmoreland Street  

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.    

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.