Job vacancy: Medical Secretary/Administrator, NELFT NHS Foundation Trust, Walthamstow

Job summary

Main area: Medical Secretary/Administrator
Grade: NHS AfC: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 395-WF087-24

Employer: NELFT NHS Foundation Trust
Employer type: NHS
Site: Jane Atkinson Health & Wellbeing Centre
Town: Walthamstow
Salary: £25,147 - £27,596 per annum
Salary period: Yearly
Closing: 22/05/2024 23:59

Medical Secretary/Administrator

NHS AfC: Band 4

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Detailed job description and main responsibilities

Providing high quality administrative and support services to the Clinical Team and maintain office cover

To act as the first point of contact for the Consultant/Team to establish and maintain effective liaison and communication with service users, carers and appropriate others

Maintain office data systems and ensure the input of necessary data.

Have day to day responsibility of administrative tasks including diarising, typing letters and official documents, organising own daily tasks and ensuring workload is completed

Typing ( doctors correspondence including letters, emails, minutes, reports, presentations, discharge summaries, initial assessments and tribunal reports. To arrange clinic and home visit appointments for the Consultant, practitioners and other medical staff as necessary.

Ensure that all email, telephone and personal enquiries are responded to appropriately and in a timely manner.

To provide information, either written or verbal, to other professionals, external to NELFT.

To work with the team in ensuring that office systems which support the day to day function of the team are established and maintained.

Respond to internal and external requests for information.

Ensure that integral data and statistical systems are maintained and returned as appropriate within deadlines

Ensure that all communication both internally and externally is friendly, assertive and professional

Receiving and disseminating information, post, telephone and email in a timely manner.

To prioritise own workload and undertake any other administrative duties deemed necessary in order that the service runs smoothly.

To provide cover for other administrative staff in the event of absences.

Person specification

Essential

Essential criteria

Experience as a Medical Secretary
Ability to take minutes

Desirable criteria

Previously worked in a mental health team or multi-disciplinary team
Experience in Rio data base

Experience

Essential criteria

Coordinating diary appointments
Working on own initiative and knowing boundaries

Desirable criteria

Experience of coordinating the work of a medical secretary

Skills

Essential criteria

Prioritising workload

Desirable criteria

Working as part of a multi-disciplinary team

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.

Supporting our Armed Forces

We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

Equal opportunities employer

We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.

We are a Disability Confident employer and have made the pledge to commit to employing more people with disabilities. If you require this application in another format i.e. Braille or audio tape please contact the recruitment team on 0300 300 1530 or email [email protected].

Correspondence with us

You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post.

In the event of a high number of responses to any advert, NELFT reserves the right to close the vacancy early. If you do not hear from us within three weeks of the closing date then please assume you have not been successful on this occasion.