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Detailed job description and main responsibilities

Provide admin support to the clinical team in relation to care plans and clinical correspondence.

Dealing with all incoming and outgoing mail, processing, distributing and responding within limits

Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling.

Co-ordinate and facilitate the dissemination of information to and from the team.

Dealing efficiently, precisely and courteously with telephone callers

Producing minutes from daily zoning meetings, MDT or any other team meeting as required

Maintaining filing systems that are appropriate to the needs of the service.

Maintain client records for data inputting onto health and social services computer systems.

Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.

Scan on all appropriate documentation to update patient records.

Recording messages accurately in the daily diary for all team members

Typing of correspondence, reports etc, amending the format and grammar as necessary within the PARIS computerised system

Develop an understanding of the patient record system (PARIS) and have responsibility for maintaining data quality.

Support the clinicians and administrators with ensuring Data Quality targets are maintained.

To enter good quality data into the EPR system to support quality improvement and performance at a local team level.

To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager.

To understand and comply with all Trust policies, procedures, protocols and guidelines.

To understand the Trusts Strategic Goals and how you can support them.

To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.

To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles

To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.

To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.

Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.

To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.

To ensure their day-to-day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.

Take reasonable care of the health and safety of yourself and other persons.

To contribute to the control of risk and to report any incident, accident or near miss.

To protect service users, visitors and employees against the risk of acquiring health care associated infections.

To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.

See attached detailed job description and person specification:

Staff benefits    

Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.  

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years         

Excellent pension            

Cycle to work scheme   

Salary sacrifice car scheme         

Wellbeing programme  

Blue Light Card Discounts