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Prif leoliad
Mental Health
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Rhan-amser
  • Gweithio hyblyg
18 awr yr wythnos (Mon, Wed & Fri (happy to discuss flexible working))
Cyfeirnod y swydd
437-6169482-A
Cyflogwr
Greater Manchester Mental Health NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Gaskell House
Tref
Manchester
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
21/05/2024 23:59

Teitl cyflogwr

Greater Manchester Mental Health NHS Foundation Trust logo

Medical Secretary

NHS AfC: Band 3

Trosolwg o'r swydd

To support the Senior Administrator in providing a comprehensive administrative service to the Consultant and Multi-Disciplinary Team working with a patient group with mental health problems.

The Medical Secretary will have a flexible approach in providing admin support including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

*PREVIOUS APPLICANTS NEED NOT APPLY*

Prif ddyletswyddau'r swydd

Provide first point of contact for written and telephone enquiries on behalf of your Consultant, using judgement to establish validity and priority of the contact.

Undertake audio/clerical duties for your consultant, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.  This may include administrative support relating to consultant tutorial work and the multi-disciplinary team.

Deal with any patient enquiries using judgement and observing patient confidentiality at all times.

Liaise with General Practitioners regarding clinic and domiciliary visits.

Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, medical services, clients and their relatives using their knowledge and judgement of any given situation.

Liaise on behalf of your Consultant with multi-disciplinary team members with regard to requirements for joint outpatients’ work/care programming activity.

As directed by your Consultant, record activity onto appropriate medium, meeting all required deadlines.

Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

Check the patient’s status, follow up appointments etc have been booked when mentioned in correspondence / discharge correspondence using the EPR systems, ensuring demographic details are correct and amend where necessary.

Gweithio i'n sefydliad

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

See attached detailed job description and person specification

Staff benefits

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Manyleb y person

Education/Qualifications

Meini prawf hanfodol
  • Relevant level 3 competency-based qualification (such as RSA or NVQ), previous office experience or equal demonstrative experience
  • Minute Taking Experience
Meini prawf dymunol
  • Short Hand Experience
  • IT related qualification

Experience

Meini prawf hanfodol
  • Ability to audio type / familiar with digital dictation
  • Working in a confidential environment
  • Secretarial or administrative experience
Meini prawf dymunol
  • Familiar with medical terminology
  • Contact with patients / service users
  • Use of office equipment

Knowledge

Meini prawf hanfodol
  • The Data Protection Act
  • Patient confidentiality
Meini prawf dymunol
  • Use of EPR systems
  • Previous history of working in a healthcare setting

Skills & Abilities

Meini prawf hanfodol
  • Advanced keyboard skills
  • Outstanding communication skills
  • An excellent telephone manner
  • The ability to prioritise and plan conflicting and complex work demands
Meini prawf dymunol
  • Patient administration background

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Claire Briggs
Teitl y swydd
Operational Services & Performance Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07518952152
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg