Job summary
- Main area
- Clinical Administration
- Grade
- Band 3
- Contract
- Fixed term: 12 months
- Hours
- Full time
- Part time
- Flexible working
- Home or remote working
- Job ref
- 236-NCA-AC164-24-A
- Employer
- Northern Care Alliance NHS Foundation Trust
- Employer type
- NHS
- Site
- Northern Care Alliance, The Royal Oldham Hospital and all NCA sites
- Town
- Oldham
- Salary
- £22,816 - £24,336 pro rata, per annum
- Salary period
- Yearly
- Closing
- 22/05/2024 23:59
Employer heading
Medical Secretary
Band 3
Job overview
With demand on our services at an all-time high, the role our department provides has never been more critical.
We will give you:
- The chance to make a difference to people in our local communities
- A mix of both office and homeworking
- A range of Monday to Friday hours to suit you
- Career development opportunities
Positions available at The Royal Oldham Hospital, Rochdale Infirmary, Fairfield General Hospital and Whitney Court plus home working.
All working hours and working patterns will be considered, full-time and part-time hours available.
Main duties of the job
As a Medical Secretary your main duties will cover:
- Medical audio transcription of clinical correspondence
- Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department
- Update NPSA16 investigation tracker following transcription of correspondence
- Deal with internal and external telephone enquiries from patients, staff and external agencies
- Undertake routine office duties including printing, scanning and filing
- Organising your workload to meet our KPI’s
To do this we need you to:
- Be able to prioritise your workload effectively
- Pride yourself on being organised
- Have an excellent eye for detail
- Be confident using a computer and Microsoft Office
- Have an excellent telephone manner
- Be able to communicate effectively and manage patient expectation
- Strive to give our patients an excellent customer service
- Be enthusiastic, resilient, confident, and committe
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person specification
Qualifications
Essential criteria
- Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable criteria
- AMSPAR Medical Secretarial Diploma
- ECDL or equivalent qualification
- City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
Experience
Essential criteria
- Experience of using Microsoft Word and Microsoft Outlook
- Experience of successfully working within tight time frames and to deadlines
- Experience of audio typing
Desirable criteria
- Experience of providing secretarial services in a hospital environment
- Experience of using digital dictation systems
- Experience of medical audio typing
Knowledge
Desirable criteria
- Knowledge of medical terminology within more than one specialty
Skills
Essential criteria
- Advanced keyboard skills
- Good command and understanding of English, punctuation and grammar
- Ability to communicate in a clear and concise manner
Desirable criteria
- Understanding of the Data Protection
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Diane Jones
- Job title
- Lead Operational Manager
- Email address
- [email protected]
- Telephone number
- 07971642794
- Additional information
Additional contact:
Emily Stone: 07977 343 486
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