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Job summary

Main area
Administrative and Clerical
Grade
Band 2
Contract
Fixed term: 12 months
Hours
Full time - 37.5 hours per week
Job ref
236-NCA-AC133-24-A
Employer
Northern Care Alliance NHS Foundation Trust
Employer type
NHS
Site
Northern Care Alliance, Rochdale Infirmary
Town
Rochdale
Salary
£22,383 per annum
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

Northern Care Alliance NHS Foundation Trust logo

Health Records Clerk

Band 2

Job overview

We are pleased to advertise a  full time, Band 2 Health Records Clerk to work at Rochdale Infirmary which is part of the Northern Care Alliance NHS Foundation Trust.

The Health Records department operates between the hours of 7:30am - 6pm , Monday - Sunday weekly. 

The department supports both Planned Care and Emergency Care Trust wide for Outpatient and Inpatient Services. 

Main duties of the job

The Health Records Service will be central in the move to scanned health records as part of the Trust’s developing Electronic Patient Records and will therefore provide a different service than has historically been the case.

The Service provides the Trust-wide Reception and Health Records Service particularly the reception service operate extended hours in the evenings and at the weekend to ensure wider patient access. The post holder will be required to work flexibly to cover these hours of operation and may be expected to work across all Trust sites.

The Health Records Service will retrieve and prepare records for scanning in advance of planned patients outpatient appointments and admissions along with providing a service for short notice and non-planned appointments and admissions.  A records library service will be maintained for low retrieval records which are not currently in active use, for deceased patients and items that will not be scanned and manage the destruction of these records in accordance with the Records Management Policy.

The Health Records Service will operate from one central library location with secondary low retrieval storage at other Trust locations and will provide a central point for the return of patient records which will be sent to scanning. The Service will provide the trust with a quality assurance function in support of records scanning this will review and assess the quality of scanned images and authorise destruction of scanned records.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk 

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.  

Person specification

Qualifications

Essential criteria
  • Education to GCSE level or equivalent including Mathematics and English
  • Computer skill qualification
  • Customer Service or Administration such as an NVQ

Experience

Essential criteria
  • Experience of working in a Reception or administrative role preferably in a health care environment
  • Previous experience of data entry/input

Skills

Essential criteria
  • Understanding of confidentiality, data Protection and Caldicott Principles.
  • Able to recognise and resolve routine issues referring to a Team Leader/ Manager, where appropriate
  • Good level of numeracy and literacy.
  • Good keyboard and PC skills
  • Professional approach and appearance
  • Organised and methodical, with an attention to detail
  • Motivated and enthusiastic
  • Ability to work to deadline and prioritise own work load
  • Ability to work on own unsupervised.
  • Adaptability and flexibility
  • Flexible approach to working patterns including weekends and bank holidays if necessary.
  • Able to move across sites when required.
  • Awareness of Health and Safety in the work place

Knowledge

Essential criteria
  • Working knowledge of Microsoft Office i.e. Outlook, Word, Excel
Desirable criteria
  • Knowledge of hospital based Patient Centre System

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardFair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerTime to changeStep into healthGM Good Employment Charter

Documents to download

Apply online now

Further details / informal visits contact

Name
Danielle Whatmough
Job title
Health Records Manager
Email address
[email protected]
Telephone number
01706 517193
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