Job summary
Employer heading
Team Administrator
Band 3
Job overview
An opportunity has arisen for a band 3 Team Administrator in the Mental Health Liaison Team. We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner.
Main duties of the job
The successful applicant will have excellent communication skills, IT competency particularly in word, Excel and Outlook and a broad range of administrative experience. Working as part of a team you must be able to cover for your colleagues in their absence, ensuring the smooth running of the service.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Full details of role and responsibility can be found in the attached job description and person specification.
Staff benefits
- Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person specification
Education / Qualifications
Essential criteria
- Relevant level 3 competency based qualification (such as RSA or NVQ)
- 2 years previous office experience or equivalent experience
Desirable criteria
- IT related qualification
Experience
Essential criteria
- Use of VDU
- Working in a confidential environment
- Secretarial or administrative experience
- Experience of improving data quality
- Use of office equipment
Desirable criteria
- Medical terminology
- Contact with patients / service users
Knowledge
Essential criteria
- The Data Protection Act
- Patient Confidentiality
Desirable criteria
- Use of EPR systems
Skills and Abilities
Essential criteria
- Effective time management skills
- The ability to prioritise and plan conflicting and complex work demands
- An excellent telephone Manner
- Outstanding communication Skills
- Advanced keyboard Skills
- The ability to navigate IT systems, inc Word, Excel and Outlook
- A caring and sensitive attitude when communicating with staff and patients
- Ability to be numerate and provide statistical data accurately.
Desirable criteria
- Patient administration background
- Knowledge of EPR systems
Other Requirements
Essential criteria
- There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Davies
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 01613571721
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