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Job overview

You will need to be highly organised and have excellent communication and customer service skills.  You will provide a complete range of reception and administrative services including data input.  You will liaise with all levels of clinical and administrative staff and welcome all parents, carers and visitors to the ward.

The role is varied and challenging.  You must enjoy working with the general public and be a team player.  You will be able to use your own initiative, be flexible and able to prioritise your workload.  A conscientious and pro-active approach is key to this role as well as a friendly personality and a mature and confident outlook.  

Main duties of the job

• Greet parents and visitors to ward, directing them as appropriate

• To provide a range of administrative and clerical duties to the Neonatal Unit,
• To be responsible for the maintenance/updating of patients’ records on the Trusts’ Electronic Patient Record HIVE system always ensuring accuracy of details. Data collation for reports and submission. Be proactive with Security on the unit.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.