Job summary
- Main area
- Mental Health Urgent Care
- Grade
- Band 3
- Contract
- Permanent: Full Time
- Hours
- Full time - 37.5 hours per week
- Job ref
- 350-MHC6226994
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree Hospital
- Town
- Fazakerley
- Closing
- Today at 23:59
Employer heading
Support Worker
Band 3
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Job overview
Liverpool Core 24 forms part of the 24/7 Urgent Care Model and urgent care pathway within Mersey Care NHS Foundation Trust. The 24/7 model provides mental health assessment, intensive community interventions, advice, support and guidance twenty four hours, seven days a week across several access points for individuals presenting in crisis.
There services are Southport District General Hospital, Aintree Hospital, The Royal at Liverpool plus Whiston Hospital & Warrington Hospital.
- Mersey Care NHS Foundation Trust as a leading provider of mental health care, addiction services and learning disability care.
2. Service users receive a high quality service and one which is free from stigma, discrimination and harm.
3. Staff are engaged with the delivery, innovation and continuous improvement of services to benefit service users.
4. Visible and responsive leadership, setting the standard for others and role-modelled throughout the division for all managers
5. The Trust values of Continuous Improvement, Accountability, Respectfulness and Enthusiasm will be embedded across the division for all staff and evident to service users.
Main duties of the job
- To carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.
2. To report to the qualified staff any observations made whilst providing care to service users / productivity and leisure, providing details of mental state and risk factors.
3. To work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Detailed job description and main responsibilities
The Hospital Mental Health Liaison Team practitioners work alongside the multidisciplinary team within the acute hospital setting including medical and nursing teams, Community Mental Health Teams, Local Authority community services and Voluntary sector.
The role will serve to identify and support patients who present within the acute hospital with a variety of mental health conditions alongside the potential of complex physical comorbidities, individuals can present in crisis and display challenging or vulnerable behaviours who require a comprehensive mental health assessment to support and manage mental health problems and to contribute to the discharge planning process.
SW will have the opportunity to work across all ages from 16+ to older age and across both A+E and ward environments.
We are seeking adaptable, flexible, innovative and work with the mental health practitioners who have comprehensive experience of working in mental health services and wish to develop their professional skills within the hospital setting. This will involve completing mental health assessments and the ability to effectively signpost while forging links with community organisations across health and social care. You will build and maintain effective relationships with health professionals in the general hospital settings to raise awareness with regard to individuals with mental health issues. You must be able to work independently with confidence in order to make informed clinical decisions regarding appropriate signposting/discharge process.
The role includes supportive observations, also support the 136 process in the A&E department.
Person specification
Qualifications
Desirable criteria
- NVQ Level 2 or willingness to work towards.
- Good standard of education
Experience
Desirable criteria
- Experience of working in a care setting.
- Experience of individuals with Mental Health problems
KNOWLEDGE AND SKILLS
Essential criteria
- Able to communicate effectively.
- Understanding of confidentiality.
- Ability to work as a member of a team
- Ability to demonstrate a non judgemental attitude.
- Ability to work on own initiative under the supervison of a qualified practitioner
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Transparency and honesty
- Discreet
- Change oriented
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nichola Byrne
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 0151 317 8640
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