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Crynodeb o'r swydd

Prif leoliad
Patient Access Services
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday between the hours of 8am - 6.00pm. Will be on a rota to cover until 6.00pm.)
Cyfeirnod y swydd
287-DSS-245-24
Cyflogwr
Liverpool University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Aintree Hospital
Tref
Liverpool
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
21/05/2024 23:59

Teitl cyflogwr

Liverpool University Hospitals NHS Foundation Trust logo

Patient Access Team Leader

Band 3

Trosolwg o'r swydd

An exciting opportunity has arisen for a dynamic Team Leader to join Patient Access Services on a full time basis.

The position is permanent at  37.5 hours per week and based on the Aintree  Hospital site, Monday - Friday between the hours of 8am - 6.00pm.

You will be required to work on a rota to cover until 6.00pm.

 

*Overseas candidates to determine the likelihood of obtaining sponsorship by assessing themselves against the criteria on the gov.uk website.

Prif ddyletswyddau'r swydd

The post holder will be working with a speciality team and will be providing and overseeing a dedicated and comprehensive clerical  service for Outpatients within the Trust using Partial and Full booking processes. 

The post holder will act as support for the team for all Outpatient enquiries from internal and external customers at all levels.

The post holder, while carrying out their own and overseeing their teams’ duties, will work to defined departmental procedures to maximise effective use of clinic capacity and help ensure that the Trust meets local and national waiting times and booking targets.

The post holder will work in a very active and busy environment requiring a consistently high standard of performance and excellent attention to detail.

Gweithio i'n sefydliad

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf 


Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description and Person Specification for all relevant information.

The post holder is responsible for supporting the Supervisor and Management Teams in the achievement of local and national targets.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to GCSE standard with 4 GCSE’s at level A-C (or equivalent)
Meini prawf dymunol
  • ECDL, CLAIT or IBT qualification or be working towards one of these

Experience

Meini prawf hanfodol
  • NHS Experience
  • Demonstrable Health Records Experience
Meini prawf dymunol
  • Supervisory Experience
  • Audit experience
  • Demonstrable experience in dealing with the public particularly in stressful situations and ability to empathise and understand the needs of patients and visitors

Knowledge

Meini prawf hanfodol
  • Use of a Patient Administration System (currently IPM)
  • Confidentiality awareness

Skills

Meini prawf hanfodol
  • Ability to use own initiative with support
  • Ability to work to deadlines
  • Able to work with a range of professionals
  • Ability to display attention to detail
  • Team worker
  • Excellent verbal and written communication manner.
Meini prawf dymunol
  • Accurate Keyboard Skills

Other

Meini prawf hanfodol
  • Flexible approach to work
  • Good interpersonal approach
  • Reliability and good attendance
  • Present professional image
  • Physically able to perform the duties of the post
  • Ability to travel to any Trust site as required

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerDisability confident committedStep into health

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Adam Swift
Teitl y swydd
Assistant PAC Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0151 529 2182
Gwybodaeth i gefnogi eich cais

Lisa Morrissey

0151 529 2181

or

Helen Fletcher

0151 529 2001

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg