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Crynodeb o'r swydd

Prif leoliad
Therapies
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
37.5 awr yr wythnos (Part time hours also available)
Cyfeirnod y swydd
287-DSS-246-24
Cyflogwr
Liverpool University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Aintree site
Tref
Liverpool
Cyflog
£22,383 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
21/05/2024 23:59

Teitl cyflogwr

Liverpool University Hospitals NHS Foundation Trust logo

Clerical Officer

NHS AfC: Band 2

Trosolwg o'r swydd

Band 2 Clerical Officer

The successful candidate will join our busy Therapy team and be responsible for greeting patients at Therapies reception, booking appointments via IPM, answering telephone queries and general office tasks. You will work closely with our existing clerical staff  but also interact with the patients on the telephone. Good communication skills are essential.

Prif ddyletswyddau'r swydd

Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily.  Accuracy and attention to detail is essential.

Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks. You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone.

To take responsibility for good housekeeping in the Therapies Office / Reception / Waiting area, ensuring they are kept clean and tidy.

The post holder must be self-motivated and able to work well under pressure.

Experience in the NHS would be preferable, however full training will be given.

Gweithio i'n sefydliad

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily.  Accuracy and attention to detail is essential.

Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks. You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone.

To take responsibility for good housekeeping in the Therapies Office / Reception / Waiting area, ensuring they are kept clean and tidy.

The post holder must be self-motivated and able to work well under pressure.

Experience in the NHS would be preferable, however full training will be given.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Computer / typing skills RSA2/equivalent
  • GCSE/Equivalent

Experience

Meini prawf hanfodol
  • Experience of dealing with confidential matters
  • Experience of working in a busy office

Knowledge

Meini prawf hanfodol
  • Understanding of issues around confidentiality

Skills

Meini prawf hanfodol
  • Excellent organisational skills
  • Good communication skills
  • Excellent Customer Care Skills
Meini prawf dymunol
  • Ability to use Word / Excel

Other

Meini prawf hanfodol
  • Ability to adapt and a flexible approach to change

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerDisability confident committedStep into health

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Anita Brislen
Teitl y swydd
Assistant CBM for Therapies
Cyfeiriad ebost
[email protected]
Rhif ffôn
0151 529 3340
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg