Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Rhan-amser - 22.5 awr yr wythnos (Monday - Friday 8.30am - 4:30pm)
- Cyfeirnod y swydd
- 350-MHC6170974-A
- Cyflogwr
- Mersey Care NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Knowsley Resource and Recovery Centre
- Tref
- Prescot
- Cyflog
- £22,816 - £24,336 pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 23/05/2024 23:59
Teitl cyflogwr
Administrator
Band 3
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Trosolwg o'r swydd
Mersey Care NHS Foundation Trust is offering an exciting opportunity for a highly motivated and pro-active Administrator to provide administrative support.
Prif ddyletswyddau'r swydd
To provide comprehensive, efficient and effective administrative secretarial service to the multi-disciplinary team.
Gweithio i'n sefydliad
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
1. GENERAL
1.1 Provide an administrative, secretarial and clerical service to support the Team members,
ensuring that letters, memos, reports are accurately produced within agreed timescales,
data is input to required standards, and an effective filing and retrieval system is
maintained.
1.2 Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring
accurate information is communicated as and when required, including
reception/switchboard duties dealing with enquiries from clients and the public.
1.3 Responsibility for the processing of incoming and outgoing mail, including prioritising,
sorting and action as necessary
1.4 Responsibility for arranging clinics, booking appointments and associated data entry
including the retrieval and maintenance of patient records.
1.5 Responsibility for the maintenance of client database including the collection of
statistics.
1.6 Arranging, when required, meetings and taking minutes, ensuring accurate transcription
and distribution.
1.7 Ensuring the maintenance of the referral pathway process following Service procedures
including liaison with other agencies.
1.8 Responsibility for petty cash being an authorised signatory for same.
1.9 To support the completion of Staff Variation Lists and payroll documentation, including
medical certificates, as directed by the Team Manager, ensuring documentation is
accurate and completed within designated timescales and forwarded to the Payroll
Department.
1.10 Calculation of annual leave and the recording of staff absence as directed by the Team
Manager in accordance with Inter-Agency Policies.
1.11 Ensure appropriate records are maintained as directed by Line Manager.
1.12 Contribute to the ordering of stationery supplies and associated procedures
1.13 Participate in the provision of cover and support to colleagues as required.
1.14 Participate in the local induction process for new staff.
1.15 Participate in serious untoward incident investigations/reviews as required.
1.16 Support individual's equality, diversity and rights.
1.17 Participate in patient and public involvement activities.
1.18 Contribute towards service improvement initiatives to enhance quality of patient care.
1.19 Provide information and support to service users/carers as appropriate.
1.20 Contribute to the continued improvement and quality of the Administrative Support
Service.
1.21 Recognise and respond appropriately to urgent and emergency situations.
1.22 Contribute to the effective and efficient use of resources.
1.23 Understand and adhere to Trust policies, procedures and guidelines.
1.24 Report any concern regarding patient care to line manager.
1.25 To undertake any other delegated duties as appropriate and commensurate with the
post.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Typing/WP RSAIII or equivalent or demonstrable experience
Meini prawf dymunol
- ECDL
- GCSE Grade A-C English or equivalent
- NVQ3 Business Administration
Experience
Meini prawf hanfodol
- Experience of working in an office environment
- Arranging meetings and taking minutes
- Extensive knowledge of office procedures
- Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel
Meini prawf dymunol
- Audio Typing experience
- Experience of working within the NHS or related healthcare experience
- Experience of dealing with members of the public
- Awareness of Recovery Model
- Awareness of children/vulnerable adults guidelines
Skills
Meini prawf hanfodol
- Good verbal and written communication skills
- Good interpersonal and organisational skills
- Ability to work as member of a team
- Ability to develop, operate and maintain filing systems both manual and electronic
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Ability to communicate effectively in a variety of settings
- Ability to deal with sensitive issues with tact and diplomacy
- Able to present factual information and refer questions to others where appropriate
- Ability to prioritise own workload and work to defined timescales
- Ability to work on own initiative
Values
Meini prawf hanfodol
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jennie Beckwith
- Teitl y swydd
- Admin Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0151 351 8600
Rhestr swyddi gyda Mersey Care NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector