Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Project Support Officer
Grade
NHS AfC: Band 6
Contract
12 months (Secondment: 12 months)
Hours
37.5 hours per week (Full time - 37.5 hours per week)
Job ref
137-6182621-A
Employer
NHS Norfolk and Waveney Integrated Care Board
Employer type
NHS
Site
NHS Norfolk and Waveney Integrated Care Board (ICB)
Town
Norwich
Salary
£35,392 - £42,618 per annum
Salary period
Yearly
Closing
12/05/2024 23:59

Employer heading

NHS Norfolk and Waveney Integrated Care Board logo

Project Support Officer

NHS AfC: Band 6

NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2 billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.

The organisation is part of the Norfolk and Waveney Integrated Care System. A system dedicated to working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.

We believe strongly in creating a workplace built on teamwork, whilst allowing individuals to grow and develop in their own roles. Our main offices are based at 8th Floor of Norfolk County Hall, Martineau Lane, Norwich, NR1 2UE however we have a local office for the East of the region based in Beccles and another in the West of the region based in King’s Lynn, therefore travel across the Norfolk and Waveney footprint as well as out of county is required according to where our stakeholders are situated.

Our three ICS goals are:

  1. To make sure that people can live as healthy a life as possible.
  2. To make sure that you only have to tell your story once.
  3. To make Norfolk and Waveney the best place to work in health and care. 

If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.

Job overview

This post post is a secondment for 12 months

Norfolk and Waveney ICB are delighted to be recruiting for a Workforce Project Support Officer to join our busy Workforce Transformation Team. This role is a fantastic opportunity for an individual with experience of working in recruitment or human resources to join a team working on projects designed to support those delivering care to patients and communities across Norfolk and Waveney.

Norfolk and Waveney ICB is the organisation that co-ordinates the planning and delivering of health and social care services across Norfolk and Waveney. Our role is to bring the all the organisations who deliver health and social care together to solve problems and design processes that result in the our patients and communities receiving the best possible care. This includes thinking about identifying the best ways to work together to recruit, care for, train, develop and retain our workforce.

Main duties of the job

The Workforce Project Support Officer role will work as part of a busy team looking at initiatives to support our partners across the system to recruit the best possible talent for Norfolk and Waveney, thinking about innovative ways to ensure that our staff are cared for and have opportunities to learn and progress their careers and deliver the activities that encourage staff  keep working in the health and social care sector. You’ll provide support at meeting and working groups helping to co-ordinate the actions that make change possible, tracking projects and actions through to outcomes. You’ll have the opportunity to become involved in projects that look at recruitment, retention, training and development and staff engagement and well-being.

 

Working for our organisation

The new NHS Norfolk and Waveney Integrated Care Board was formed on 1st July 2022. Our primary responsibility is to commission health services for the 1.1 million people in Norfolk and Waveney who are cared for by our member GP practices. We are "clinically-led" which means NHS doctors and nurses take the decisions, supported by a team of experienced NHS managers.

Much of our work is delivered in partnership with key stakeholders, including colleagues within localities and local providers such as our three acute hospitals, community trusts, independent providers and the voluntary and community sector. The post holder will be expected to have good communication skills to operate effectively with our stakeholders and maintain professionalism and good relationships.

Detailed job description and main responsibilities

The Project Support Officer is a key role within the N&W ICB Workforce team. Working with the ICS People Director and ICS Workforce team, the post holder will help support programmes of work designed to integrate workforce planning across a system to ensure the delivery of comprehensive workforce development plans and use these to inform the development of the ICS and regional workforce strategy/People Plans.

The post holder will:

  • Support and, in some instances, lead the provision of workforce planning and contribute to ICB workforce projects and programmes of work.
  • They will provide specialist knowledge and dedicated workforce support to the system acting as a change agent when appropriate.
  • They will use their expert knowledge of recruitment, retention, and/or human resources to support the Workforce Transformation team and system partners to drive change forward.
  • The post holder will work with designated system partner leads and Finance (including clinical and medical as well as operational) to support, challenge, and drive change.
  • They will support services to complete strategic workforce programmes and create innovative workforce solutions to deliver and expand high quality care for patients.
  • They will provide tools and access to data to support and inform workforce planning decisions.
  • Support the development of workforce planning at a strategic level across an ICS system with a focus on supporting the development of a system workforce plan and transformation plan informed by the workforce modelling and provider workforce priorities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person specification

Education and qualifications

Essential criteria
  • Knowledge and experience of methodologies in workforce transformation
  • Experience in managing programmes and projects through to delivery.
  • Recruitment or Human Resources experience or training

Skills and abilities

Essential criteria
  • Skilled communicator and negotiator - provide and receive complex, sensitive and contentious information

Personal attributes

Essential criteria
  • Demonstrates and embeds the Core NHS values; Working together for patients; Respect and dignity; Commitment to quality of care; Compassion; Improving lives and Everyone counts
  • Innovative thinking and complex problem solving.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working lives

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Crowle
Job title
Head of Professional Education
Email address
[email protected]
Additional information

Neil Fisher other contact

[email protected]

Apply online nowAlert me to similar vacancies