Job summary
- Main area
- Surgery
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 234-23-HCA-ED-MAY
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk and Norwich University Hospitals
- Town
- Norwich
- Salary
- £22,383 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 14/05/2024 23:59
Employer heading
Health Care Assistants - Emergency Department
NHS AfC: Band 2
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Join #TeamNNUH and our amazing Surgery, Critical and Emergency Care Team as we recruit for Healthcare Assistants for our incredible Emergency Department team!
Join us at the Norfolk and Norwich University Hospital for a HCA Recruitment morning as we look for Health Care Assistants to join our busy hospital in the Emergency Department
We are looking for dynamic and enthusiastic Healthcare Assistants who have a genuine passion for working with patients in our acute care specialities and can support our PRIDE values. You don't need any healthcare experience to join us as a Healthcare Assistant, and this role is the perfect entry point into the NHS.
As a Healthcare Assistant, you can expect no two days to be the same. You will support patients through their treatment, sharing their experiences and making a real difference in their journey back to health as part of a tight-knit team of healthcare professionals.
With the ongoing support of your team, and our outstanding training and development, you'll be able to take your career anywhere you want – whether that's having more responsibility or even becoming a team leader or registered health professional.
Hear from our Health Care Assistants talking about their role, and what being a Health Care Assistant means to them: https://www.youtube.com/watch?v=O6W-HYJwC04
Main duties of the job
Supporting You
As a Health Care Assistant, you will be supported through your Care Certificate Programme, requiring completion of set modules, with help from our dedicated Clinical Educator and Practice Development teams. Upon completion of the certificate, you will also have the opportunity to pick up additional bank shifts.
We are passionate about staff development and will support you in your career as a Health Care Assistant and beyond. Opportunities arise for you to progress to a Senior Health Care Assistant (working towards NVQ Level 3), and our HCAs have also gone on to become Assistant Practitioners.
Our Health Care Assistants have the exciting opportunity to apply to join the Trainee Nursing Associate (TNA) programme, a two-year course, resulting in Nursing Associate registration and making you eligible to train as a Registered Nurse via a shortened nursing degree or Registered Nurse degree apprenticeship (RNDA). The TNA course acts as a stepping stone to becoming a Nurse, and we are proud to offer this opportunity to our Health Care Assistants.
Working for our organisation
The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as Health Care Assistants. The NNUH hosts the busiest Emergency Department in the East of England seeing over 120,000 patients every year.
This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We’re looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care.
You’ll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience.
Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.
Detailed job description and main responsibilities
The role of the Health Care Assistant will include...
Healthcare Assistants carry out many care duties directly with patients, relatives, and carers. You will be working in a hands-on, fast-paced environment where communication is vital – nowhere else will a compassionate nature have such an impact. What matters most in this role is that you have a passion for helping others and enjoy working as part of a dedicated and passionate team.
The kind of duties you can expect to be involved in after training (which we will provide) under the direction of a qualified professional practitioner can include the following:
-
measuring and recording clinical observations
-
helping patients to wash and dress
-
if required assisting patients to eat and drink
-
making and changing beds
If you have experience working in a fast paced, demanding role and you’re looking for a new challenge, we would love to hear from you!
When applying for this position please use your supporting statement to confirm the area of the Surgical, Critical & Emergency Care Division you’d like to work in and why. Please also use this section to explain why you are interested in a role at NNUH and how your experience is relevant or transferable to the position and why you wish to pursue a career as a Health Care Assistant.
We have permanent roles available with full and part-time hours. You do not need experience, but you must have the qualities and skills suited to caring for acutely unwell people in a rewarding but sometimes challenging clinical setting. You must be able to work some weekends, nights and public holidays.
We are not able to offer contracts for nights only or weekends only however we can offer a degree of flexibility. Rotas cover a full 24 hours, 7 days a week and involve a mixture of working long days and night shifts. Day shifts start at 07:00 and finish at 19:30. Night shifts start at 19:00 and finish at 07:30.
Working night and weekend shifts attracts unsocial hours payments. For information on pay enhancements for unsocial hours please visit this link https://www.nhsemployers.org/articles/unsocial-hours-payments
We offer FREE Park and Ride from Costessey (Monday to Friday)and have discounted bus tickets available for First Bus and Konectbus.
Person specification
Qualifications/Training and Professional Development
Essential criteria
- General Education to GCSE Level in Maths and English Grade A-D (or equivalent knowledge))
Desirable criteria
- Care Certificate
- NVQ Level 2
Experience
Essential criteria
- Experience of working effectively as part of a team
Desirable criteria
- Previous health/social care support worker experience
Skills, abilities and knowledge
Essential criteria
- Demonstrates a patient focused approach
- Is committed to providing the best possible care to patients
- Clear and effective reading and writing in the English language
Desirable criteria
- Basic computer/IT skills
Attitude, aptitude
Essential criteria
- Caring and compassionate with excellent interpersonal and communication skills
- Flexible, adaptable and responsible to change
- Able to prioritise own workload and manage time effectively
- Able to work well in a team
- Effective role model, demonstrating NNUH’s PRIDE values of People focus, Respect, Integrity, Dedication and Excellence
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Natasha Adams
- Job title
- Recruitment & Retention Lead
- Email address
- [email protected]
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