Job vacancy: Non-Medical Student Placement Administrator, Norfolk and Suffolk NHS Foundation Trust, Norwich

Job summary

Main area

Administration

Grade

Band 4

Contract

Permanent: This is a full-time position

Hours

Full time
Flexible working

37.5 hours per week (Monday-Friday 9-5 with some flexibility, hybrid working - 50/50 home/office working)

Job ref

246-COR6198659

Employer: Norfolk and Suffolk NHS Foundation Trust
Employer type: NHS
Site: Magpie Lodge, Hellesdon Hospital
Town: Norwich
Salary: £25,147 - £27,596 gross per annum
Salary period: Yearly
Closing: Today at 23:59
Interview date: 09/05/2024

Non-Medical Student Placement Administrator

Band 4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Detailed job description and main responsibilities

Be the first point of contact for all enquiries regarding non-medical student placements in the Trust. This includes dealing with confidential information which may be of a sensitive nature

Assist the Practice Educators with administrating the Nurse Preceptorship Programme, including co-ordination of the monthly sessions, booking speakers, tracking attendance etc

To act upon any enquiry in a timely way – this may include receiving complaints and other concerns

Request placements for students from individual team leaders and discuss concerns with them prior to raising with Education & Training Co-ordinator and Trust Education Lead, using tact and diplomacy skills where required

Maintain the Trust Student Placement database, making adjustments where necessary

Co-ordinate future placements for students and update the student database to ensure records are accurate

Communicate effectively with universities to ensure that deadlines are met, and queries dealt with efficiently

Ensure placement audits are up to date

Update any external databases as required

Assist with the upkeep of the live Nurse Assessor/Supervisor register

Arrange training for all students coming on placement to the Trust, working closely with the Prevention and Management of Aggression (PMA) team and the IT Training team

Liaise with the Trust Onboarding team to set up clinical systems access for students on placement

Support the development of new placement areas within the Trust

With the support of the Education Business Co-ordinator and the Practice Education Team, allocate learners of all disciplines to appropriate clinical placements, ensuring capacity of each clinical placement is not breeched

Introduce new ideas to improve on administration procedures around student placements

Provide supervision and appraisal to administration staff as identified by the Education Business Co-ordinator

Work closely with other Education & Development staff, assisting with any queries or interruptions

Attend and contribute to all internal / external meetings as relevant to the post

Provide data as requested

Ensure the workload of the team is prioritised

Contribute to effective communication by liaising with internal and external parties and agencies, including staff, managers, service users and other stakeholders

Deal with general enquiries and maintain an efficient message system co-ordinating with team members.

Provide Induction, support and advice to new/temporary staff as identified by the line manager

Person specification

Qualifications

Essential criteria

NVQ 3 Business Administration or equivalent expereince
ICT Qualification at diploma level or equivalent experience

Experience

Essential criteria

Experience of coordinating programmes/activities
Experience of working in a busy administrative role

Desirable criteria

NHS administrative experience
Supervisory experience
Experience of student/training allocations

EQUAL OPPORTUNITIESApart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.