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Job summary

Main area
Administrative
Grade
Band 4
Contract
Fixed term: 18 months
Hours
Full time - 37.5 hours per week
Job ref
246-CFYPS6219038
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
The Lighthouse Centre, Hellesdon Hospital
Town
Norwich
Salary
£25,147 - £27,596 gross per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
07/05/2024

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Senior Clinical Team Administrator

Band 4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

We are looking for a full time Senior Clinical Team Administrator to support the under 18's Eating Disorder Service across Norfolk. The current vacancy will be to support the teams across Norfolk with clinical and service administration tasks as well as having a supervisory role.  

The successful candidate will work with the team providing ongoing day-to-day administrative support and assisting the ED leadership team to continually refine and improve the service offered.  They will work alongside the other administrators in the service.   

This is a fixed term position for 18 months.

Main duties of the job

The ideal post holder will be keen and motivated to improve the care and support offered to children, young people and families. The post holder will need to be well organised, have experience in administrative settings, and ideally have knowledge about healthcare/the NHS.  The post holder will have supervision responsibilities for the other administrators in the team and will be responsible for supporting the wider clinical team. They will work under the supervision of the Business Support Manager. There will be opportunities to work collaboratively with and gain support from the wider Norfolk Specialist Services Care Group. 

Please see the attached job description for full details of the post.

Working for our organisation

A job in the Under 18's Eating Disorder Service will inevitably be challenging and demanding at times, but it will also be immensely rewarding and provide you with great opportunities to make a genuine difference to the lives of others. You will join a team that has developed a caring, creative and hard-working environment; your ideas about how the service continues to develop and grow will be highly valued.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Qualifications

Essential criteria
  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards

Experience

Essential criteria
  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level.

Skills

Essential criteria
  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Moore
Job title
Business Support Manager
Email address
[email protected]
Additional information

Jennifer Glas - Senior Administrator/Data Analyst for Norfolk Specialist Services Care Group

[email protected] 

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