Crynodeb o'r swydd
Teitl cyflogwr
Receptionist
Band 2
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Trosolwg o'r swydd
Are you looking for an Receptionist based role in Stowmarket our friendly, fast-paced team have an exciting opportunity for a Senior Receptionist to join the existing team…
Our reception team at Haymills is looking for a part time Senior Receptionist to cover Maternity leave for 12 months. This is a fixed term position and we’re looking for someone to work on a part time basis
If you’re a proactive, organised administrator with a can-do attitude – we would love to hear from you!
Prif ddyletswyddau'r swydd
The ideal candidate will have strong communication skills, the ability to prioritise and spin lots of plates at once, as well as demonstrable administrative experience. We use a variety of different systems, so being confident in IT and with the ability to pick new things up quickly would be advantageous.
You will be joining a fast-paced and changing environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust systems such as Lorenzo, ESR and Oracle would be an advantage, however training would be given in respect to any training needs.
You should be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
Sometimes we are contacted by individuals who may be distressed or upset, the ability to deal with such situations confidently and sensitively is vital.
Gweithio i'n sefydliad
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We are an improving Trust, with ambitious aspirations and pushing ahead with exciting transformation work. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Other benefits included within this role are:-
- NHS pension
- Comprehensive in house & external training programmes
- Career progression
- Generous starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- NHS discounts in shops, restaurants and attractions
- Flexible working options
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Manyleb y person
Qualifications
Meini prawf hanfodol
- NVQ 2 Customer Services or equivalent experience
Meini prawf dymunol
- Knowledge of Trust’s electronic records
Experience
Meini prawf hanfodol
- Use of ICT applications/ packages
- Experience of working in a busy reception/office environment
Meini prawf dymunol
- Data inputting/similar work
Skills
Meini prawf hanfodol
- Effective and articulate communicator
- Ability to manage and prioritise a variety of tasks
Meini prawf dymunol
- Keyboard/typing qualification
Knowledge
Meini prawf hanfodol
- Microsoft packages
Meini prawf dymunol
- Knowledge of Clinical and Patient Administration Systems i.e. Lorenzo, basic computer skills – Word, Excel, Access
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Rebecca Goodrum
- Teitl y swydd
- Senior Management Support Administrator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01449 745200
Rhestr swyddi gyda Norfolk and Suffolk NHS Foundation Trust yn Nyrsio a bydwreigiaeth neu bob sector