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Crynodeb o'r swydd

Prif leoliad
Medical Secretary support
Gradd
Band 3
Contract
Parhaol
Oriau
Rhan-amser - 23 awr yr wythnos (between 08:00 - 17:00)
Cyfeirnod y swydd
265-6238005
Cyflogwr
Northampton General Hospital NHS Trust
Math o gyflogwr
NHS
Gwefan
Northampton General Hospital
Tref
Northampton
Cyflog
£22,816 - £24,336 Pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
22/05/2024 23:59

Teitl cyflogwr

Northampton General Hospital NHS Trust logo

Typist or Support Secretary

Band 3

Trosolwg o'r swydd

 You will as part of a clerical team to support a defined team of Clinicians and provide a comprehensive, confidential administration support service to the Consultants, Medical Staff, Clinical team, and department on a day-today basis.

With a key eye for details and super exceptional typing skills, you will provide a service to turnover letters with target deadlines.

Prif ddyletswyddau'r swydd

Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly.

Answering telephones calls from patients.

The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target

Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal

Gweithio i'n sefydliad

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Provide a comprehensive clinical support secretarial service to the Clinical Team to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patient care.

Take direction from the Administration Manager, Medical Secretary Team to meet the administrative demands.

Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly.

Answering telephones calls from patients.

The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target.

On receipt of test/investigation results, retrieve relevant patient notes and alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.

Attend meetings, as required (except Clinical Performance meetings) to ensure effective communication with all service users Demonstration and supervision of workplace activities to other members of the secretarial team as required maintaining a high standard of service to the Clinical Teams.

Ensure confidentiality is maintained is all communication and that documents and other sensitive information are always secure.

Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.

Provide general administrative services as required by the department.

Filing letters and reports in medical notes promptly and cross reference whenever necessary and general office filing. Photocopying, faxing, and posting documentation. Receive and sort daily post, date stamp and distribute as appropriate.

Liaise with other hospital departments, GPs and other healthcare agencies when required.

Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.

Manyleb y person

Educations, Training and Qualifications

Meini prawf hanfodol
  • Educations, Training and Qualifications Educated to Minimum 3 GCSE at Grade C or above.
  • RSA 3, Certificate in Medical Secretarial Studies or relevant secretarial experience.
Meini prawf dymunol
  • Experience of Patient Administration System i.e. Camis or equivalent.
  • Typing qualification.

Knowledge and Experience

Meini prawf hanfodol
  • Significant experience working in an office setting.
  • Some NHS or healthcare administration experience.
  • Working knowledge of administrative procedures and typing support practices.
Meini prawf dymunol
  • Experience of managing patient waiting lists.

Skills

Meini prawf hanfodol
  • Good communication skills.
  • Organisation and time management.
  • Excellent written and verbal communication.
  • Ability to Audio-type.
  • Excellent IT and keyboard skills.

Key Competencies/Personal Qualities and Attributes

Meini prawf hanfodol
  • Motivated and focused.
  • Confident to establish and maintain good working relationships at all levels.
  • Strong attention to detail.
  • Empathetic and able to speak to patients with tact and sensitivity.
  • Ability to cope under pressure and meet deadlines on a regular basis.

Bathodynnau ardystio / achredu cyflogwyr

We are a Living Wage EmployerApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleJob share policyDisability confident leaderPathway to excellenceDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.ENEI Gold '22NHS Rainbow badgeAccessAbleNHS 75th BirthdayHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeArmed Forces Covenant111 Help Us Help YouCycle to Work

Gofynion ymgeisio

Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Laura Newton
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07736615690
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg