Job summary
- Main area
- Mansfield District Nursing Team.
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Part time hours may be considered if proposed hours met with the needs of the service.)
- Job ref
- 186-567-24-GH
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Bull Farm Primary Care Centre
- Town
- Mansfield
- Salary
- £22,816 - £24,336 Per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 21/05/2024 23:59
Employer heading
Clinical Team Administrator
Band 3
Job overview
The Mansfield District Nursing Service are looking to recruit an experienced Clinical Team Administrator. You will be joining a friendly, dynamic and professional multi-disciplinary team. Our team covers Mansfield locality and your role will be based at our Bull Farm PCC in Mansfield .
This role requires an experienced administrator to provide an efficient and comprehensive admin service to support the multi disciplinary team. The role would suit someone who is highly motivated, able to work on their own initiative and has a flexible and adaptable approach with excellent multi-tasking abilities. As part of your induction and development, you will be trained to ensure you have in-depth knowledge around working as part of Community Nursing Team.
Our core business hours are 9.00am to 5.00pm Monday to Friday. We work within the Nottinghamshire Health Care Trust and there may be occasions that you will have to travel between bases.
Main duties of the job
Clear and effective communication skills
Flexible approach to working practices
Ability to prioritise workload
Time management skills
Ability to work without direction supervision
Ability to communicate with clients, carers, staff and visitors in an appropriate manner
Flexibility to cover admin colleagues
Excellent telephone manner
Ability to follow instruction and guidelines
Knowledge of Confidentiality and the Data Protection Act
Ability to demonstrate an understanding of Equality and Diversity principles
Experience of working with both clinical systems and databases, Microsoft Office and minute taking.
Previous secretarial / administration experience
Working for our organisation
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Detailed job description and main responsibilities
To provide efficient administrative support to the clinical team to support the Mansfield Community nursing team. This will involve co-ordinating requests for medical devices and products in line with current care plans and treatment, maintaining data, liaison and correspondence with internal and external agencies to ensure that results are processed and interpreted in a timely manner, Time management, prioritisation and attention to detail are essential to this role. You will support in maintaining communication links between GPs, Consultants, other members of the multi-disciplinary team and other agencies involved in the care of the patient, so a high standard of verbal and written communication skills are essential.
To deal with patient queries in an appropriate, sensitive, confidential and timely manner.
You will also at times be asked to support the wider clinical secretarial team to undertake general office duties which will include answering the telephone, taking messages, photocopying, dealing with post, electronic filing, scanning, uploading and associated duties in an efficient and timely manner.
To undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likeilood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person specification
Values and behaviours
Essential criteria
- All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust’s Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
Qualifications - Academic / Craft / Professional
Essential criteria
- Educated to NVQ Level 3 standard or equivalent
Desirable criteria
- Medical Terminology
- Audio typing
Training
Essential criteria
- Microsoft Office ie Database, Excel, Word, Powerpoint
- Minute Taking
Experience
Essential criteria
- Experience using Microsoft office
- Working as part of a team and working unsupervised.
- Previous secretarial / administration experience.
- Working within a high level customer service role.
Desirable criteria
- RIO/patient database inputting
- Experience working within the NHS
Skills
Essential criteria
- Ability to work without direction supervision and prioritise own workload .
- Ability to communicate with clients, carers, staff and visitors in an appropriate manner .
- Excellent telephone manner .
- Administrative skills
- Interpersonal skills
Contractual Requirements
Essential criteria
- To work in different localities / bases throughout Nottinghamshire - providing cover and assistance wherever necessary
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Bridges
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 07785 406944
- Additional information
Kath Nussey 07789 724011
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