Crynodeb o'r swydd
- Prif leoliad
- Gastroenterology and Hepatology
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 164-6228353
- Cyflogwr
- Nottingham University Hospitals NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Nottingham University Hospitals NHS Trust
- Tref
- Nottingham
- Cyflog
- £22,816 - £24,336 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 25/05/2024 23:59
Teitl cyflogwr
Patient Pathway Administrator
NHS AfC: Band 3
Trosolwg o'r swydd
We are seeking an organised, professional, good humoured and patient person for our large friendly administration team in Gastroenterology and Hepatology.
Your main role would be responsibility for the administration of the GIFU pathway and the liver transplant clinics. An important part of this is the audio typing and transcription of all clinical correspondence across all specialties within the Directorate.
The successful person will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the specialty. You will need fast and accurate audio typing skills and a sound knowledge of medical terminology.
You will also need to be able to work across all NUH sites within the Specialty core hours of 08:00-17:00.
Prif ddyletswyddau'r swydd
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales
Responsible for the production of discharge summaries, clinical papers and material for publication from audio or copy typing
Use judgement and initiative to prioritise importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work
Ability to exchange sensitive or contentious information with diplomacy and confidential manner
Liaising with outpatient administrator re. appointments/ necessary important clinical information to ensure patients are seen on their pathway without delay
Manage retrieval of Inter Provider Transfers then record and take any necessary action as appropriate
Undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Ensure RTT patient data quality is accurate at all times
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
Provide cover for other Patient Pathway Administrator colleagues during times of sickness and annual leave and as requested by line manager
Gweithio i'n sefydliad
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Manyleb y person
Training & Qualifications
Meini prawf hanfodol
- 5 GCSE's or equivalent at Grade C or above - must include English
- RSA III / or equivalent typing /word processing qualification / experience
Meini prawf dymunol
- NVQ level 3 in administration or equivalent ECDL or equivalent
Experience
Meini prawf hanfodol
- Proven fast and accurate typing / audio typing skills
- Administration experience
- Experience of using Microsoft Office, Outlook and Excel
- Demonstrates understanding of patient / client confidentiality
- Can complete letters, forms, reports and tables using computerised technology from information collected
- Managing enquiries from patients and other clinical staff via telephone and in person
Meini prawf dymunol
- Previous experience of working in the NHS and experience using Winscribe, Web Hiss, Careflow and Notis
- Knowledge of 18 week and Cancer targets.
- Understanding of Medical Terminology
Communication & Relationship Skills
Meini prawf hanfodol
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information gathered from both verbal and documented reports in writing and verbally
- Friendly and professional telephone manner
- Maintain confidentiality, sensitivity and empathy in communication with all contacts both in and out of the Trust
- Understanding and helpful to patients and colleagues
- Managing enquiries from patients and other clinical staff via telephone and in person
- Excellent written and verbal communication skills
Meini prawf dymunol
- Able to apply NUH Values and Behaviours to own daily work
Analytical and Judgement Skills
Meini prawf hanfodol
- Able to use judgement to make decisions in order to solve problems / enquiries
- Uses resources cost effectively
- Able to support colleagues during periods of absence or to accommodate working patterns
- Demonstrates enthusiasm and a conscientious approach to work, advocating this to others
- Highly motivated, displays self-confidence, positive thinking and adaptability to innovation
Planning & Organisational Skills
Meini prawf hanfodol
- Consistently works to high standards
- Works within given deadlines
- Ability to plan and organise own time effectively
Physical Skills
Meini prawf hanfodol
- Ability to type for lengthy periods of time whilst listening to dictation
- Frequent use of VDU equipment
- Frequently sitting at a keyboard
Other Requirements Specific to the Role
Meini prawf hanfodol
- Ability to work on site, during core hours of 08:00-17:00
- Demonstrates understanding of importance of prompt timekeeping and good attendance in the workplace
- Remains calm and cooperative under pressure or in difficult or uncertain situations
Bathodynnau ardystio / achredu cyflogwyr
.png "NHS Rainbow badge")
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Natalie Risorto
- Teitl y swydd
- Deputy Service Manager, Hepatology
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07812277351
Rhestr swyddi gyda Nottingham University Hospitals NHS Trust yn Proffesiynau perthynol i iechyd neu bob sector