Crynodeb o'r swydd
Teitl cyflogwr
Urology Nurse Specialist Support Secretary/ Administrator
Band 3
Trosolwg o'r swydd
We are looking to recruit a Band 3 Urology Nurse Practitioner Support Secretary/Administrator within the Department on a Fixed Term contract for 12 months.
We are looking for an enthusiastic and conscientious team player with excellent communication skills and can successfully multitask
You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You will be able to prioritise your workload throughout the day.
You will be able to demonstrate a clear understanding of confidentiality issues and your behavior will be consistent with the Trust’s Values and Behavioral standards.
Prif ddyletswyddau'r swydd
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
As part of a team you will be responsible for the accurately transcribe clinical letters from audio dictation, using Winscribe. Create correspondence as appropriate from predefined templates.
It would be desirable to have an understanding of medical terminology and cancer targets.
You will work closely with the Nurse practitioners to ensure the timely review of results and any subsequent actions that need to be taken.
You must be able to prioritise your own workload according to the changing day to day demands and deadlines and use your own initiative to respond to queries both within and outside of the Organisation with a professional manner to patients, relatives and staff.
Attend relevant meetings taking and typing the minutes as required
Deal with telephone calls inbound/outbound relating to patients specific care in a confidential and sensitive manner
Gweithio i'n sefydliad
The Urology Department is based at the City Campus although some services like Paediatrics are based at the QMC. The (Patient Pathway Administrator) Support is an integral part of the team providing support and cover to the team. We offer a wide range of both cancer and non-cancer care and pride ourselves on our efficient and quality service.
We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Accurately transcribe clinical letters from audio dictation, using Winscribe. Create correspondence as appropriate from predefined templates
Use judgement and initiative to prioritise the importance / urgency of particular requests within defined guidelines
Establish and maintain admin systems and database
Assist with the management and updating diaries of the staff groups supported, including arranging appointments and meetings if required, locating a suitable venue and informing attendees
Attend relevant meetings taking and typing the minutes as required
Arrange patient appointments where required ensuring all referrals are appropriately date stamped and actioned within the Trust’s Patient Access Management Policy
Monitor investigations and escalate where required
Deal with telephone calls inbound/outbound relating to patients specific care in a confidential and sensitive manner
Liaise with other medical / nursing and administrative staff within the hospitals and Community as appropriate, including making arrangements for admissions of patients.
Undertake faxing and photocopying as required
Type up new literature, using designated formats, which will include patient information and guidelines
Answer telephone enquiries from patients, other services and service providers in a courteous and professional manner, and respond to answerphone messages – returning calls in a timely and appropriate manner
Be aware of the need for confidentiality both within the written and spoken word and ensure correct storage of patients’ records at all times
Order stocks and supplies, and required patient information leaflets and literature, and assist in ensuring that the stock ordered has been supplied.
Maintain upkeep of printer, send meter readings and order required consumables.
Be aware of need for own personal development and be prepared to attend and undertake any necessary training, being aware of the need to develop oneself and to strive to increase personal knowledge.
Manyleb y person
Training & Qualifications
Meini prawf hanfodol
- 5 GCSE’s or equivalent C or above – must include English
- Computer literate to ECDL standard or equivalent
Meini prawf dymunol
- NVQ level 3 or equivalent
- • OCR Text Processing Level 2 Award (RSA 2)
Experience
Meini prawf hanfodol
- Fast and accurate audio typing
- Proven typing and admin experience
Meini prawf dymunol
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis
- Medical Terminology
Communication
Meini prawf hanfodol
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Analytical and Judgement
Meini prawf hanfodol
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures
Planning and organisation
Meini prawf hanfodol
- Consistently works to high standards
- Works within prescribed deadlines
Physical skills
Meini prawf hanfodol
- Frequent use of VDU equipment
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Dawn Beevers
- Teitl y swydd
- Service Manager
- Cyfeiriad ebost
- [email protected]
- Gwybodaeth i gefnogi eich cais
Dawn Beevers - Service Manager on 0115 9691169 Ext: 74695 or email [email protected]
Debbie Gillott -ASGM on Ext: 72479
Rhestr swyddi gyda Nottingham University Hospitals NHS Trust yn Gwasanaethau gweinyddol neu bob sector