Job summary
- Main area
- Clinical Team Secretary
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 186-450-24-MH
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Fern House, Highbury Hospital
- Town
- Nottingham
- Salary
- £22,816 - £24,336 Per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Clinical Team Secretary
Band 3
Job overview
We have a new varied position as Clinical Team Secretary to join the Intellectual Disability & Developmental Service based at Highbury Hospital.
We're looking for candidates with excellent communication and organisational skills, with the ability to work independently utilising their own initiative at times, as well as working as part of a wider team.
Main duties of the job
To provide an efficient, effective, confidential secretarial/administration service to the clinical team.
Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Be proficient in the use of IT systems including Microsoft Office – Excel, Outlook, Word, Database & internal systems including Patient and staff Information systems
Good general education including English Language and Math’s to GCSE or equivalent
Accurate minute taking skills
Ability to meet deadlines
Ability to work on own initiative
Excellent organisational skills
Team player
Understanding of data protection and maintaining strict confidentiality
Excellent communication skills
Experience of working in a customer-facing role
Experience of working in a busy environment
Working for our organisation
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Detailed job description and main responsibilities
Support the team by managing the clinical email account.
Undertake diary management for clinicians, as required ensuring that conflicting and amended appointments are actioned appropriately
To undertake office duties and general administration including message management, dealing with telephone calls and enquiries, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing
Provide operational support to colleagues.
To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database
Responsible for ensuring that accurate work is completed within the time limits and standards set
To work effectively both independently and as a team member
Inputting and updating patient information and team activity on computerised information systems, creating patient notes where necessary and according to policy.
Undertake training of new staff as directed by Line Manager and/or other managers.
Facilitate meetings including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking
To ensure medical records are electronically filed in line with Information Governance procedures
To deal with requests and enquiries and forward them to the relevant team member
Resolve or signpost queries from patients, carers, internal departments, and external agencies as appropriate
To monitor and order stock and non-stock items as required
Booking courses, accommodation, and travel requests as and when required
Responsible for own Mandatory Training requirements
To work flexibly and provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required
Person specification
Qualifications
Essential criteria
- Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Experience
Essential criteria
- Scheduling/ Diary Management Minute Taking Experience of working in a customer-facing role. High Level Microsoft Office software Previous experience of working in an office environment . Ability to work as an effective team member
Desirable criteria
- NHS Experience
Knowledge
Essential criteria
- Understanding of Equality & Diversity, Trust Values
Knowledge
Essential criteria
- Knowledge and understanding of Confidentiality
Skills
Essential criteria
- Microsoft Office i.e Database, Excel, Word, Powerpoint Minute taking
Desirable criteria
- RIO Data base Experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sandrine Coupland
- Job title
- Admin Support Manager
- Email address
- [email protected]
- Telephone number
- 07836378001
- Additional information
Sue Nawrath, Admin Team Lead
If you have problems applying, contact
- Address
-
Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
- Telephone
- 0115 9691300
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