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Job overview

An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual
with excellent IT troubleshooting skills.

Main duties of the job

The successful candidate will have degree in IT, formal IT qualifications to degree level or the equivalent recent work experience in an IT related field. They will work within a small team to support the Imaging Directorate and wider organisation in their use of Imaging specific IT systems & solutions. They will provide 1st & 2nd line IT & system support to Trust & non-Trust users for hardware & software solutions, liaise with suppliers & IM&T colleagues to determine & implement fixes & support the PACS Manager in project related tasks.

The Imaging service is a high user of cutting edge IT,  the PACS Team manage solutions including the Picture Archiving Communication System (PACS), Radiology Information System (RIS), high powered reporting workstations, voice recognition, advanced image manipulation packages & a number of AI image interpretation solutions. The successful candidate will become an expert in supporting these solutions, training new users, troubleshooting issues & performing system administration; the smooth running of these systems is critical to the delivery of quality patient care.

Key relationships will be with clinical & non-clinical staff of all levels, from across the Trust & the wider local health economy as well as IM&T colleagues & external suppliers.

The role requires a physical presence on site where there is an element of face to face user support. The main office is on the Royal Stoke site, and the post holder will go to other sites as required.

Working for our organisation

 University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.