Job summary
- Main area
- Sexual Health Services
- Grade
- Band 2
- Contract
- Permanent: Part-time
- Hours
- Part time - 22.5 hours per week (3 days per week (7.5 hours per day) Wednesday, Thursday and Friday (Occasional Saturdays))
- Job ref
- 301-IT-24-6211744
- Employer
- Midlands Partnership University NHS Foundation Trust - Inclusion Services
- Employer type
- NHS
- Site
- Severn Fields Health Village
- Town
- Shropshire
- Salary
- £22,383 Per annum pro rata
- Salary period
- Yearly
- Closing
- 10/05/2024 08:00
Employer heading
Sexual Health Receptionist
Band 2
Job overview
We are looking for a receptionist who is flexible, motivated, appropriately trained and enthusiastic, who possess excellent interpersonal and communication skills, along with the ability work with a diverse range of clients to provide high quality care. Candidates will work as a member of the multi-disciplinary team across all areas of the Sexual Health services, in an innovative sexual health and HIV setting.
The post involves providing and maintaining high quality service user focused access to the Integrated Sexual Health Service via customer service and support, across all service clinical venues in a confidential and non-judgemental way.
Main duties of the job
Provide an excellent customer service over the phone and face to face for patients who attend the Integrated Sexual Health Service.
Working for our organisation
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for further details, a summary is below:
- Providing a full range of customer service duties, including, meeting and greeting users, booking appointments via telephone and recording messages to be passed along.
- Maintaining patient/client records in accordance with Information Management policies, updating and amending details on the Inform system where necessary.
- Supporting the closure of clinical venues (with nursing staff), if working at a clinic location as necessary.
- Assisting the ISH Clinical Team to prepare patients prior to clinical procedures and chaperoning them.
- To provide general administrative support to the ISH Service as directed by the SPA Co-Ordinator
Person specification
Experience
Essential criteria
- Computer and Keyboard experience
- Reception & telephone experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Senior
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 07976 580457
- Additional information
- If you would like to know more and find out whether joining our dedicated team is for you then please get in touch with Joanne as we would love to hear from you.**** We do not accept CVs. Applications will only be considered if made via the website.********This vacancy may close early if a sufficient number of applications are received.****
List jobs with Midlands Partnership University NHS Foundation Trust - Inclusion Services in Administrative Services or all sectors