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Job overview

The North Midlands and Black Country Procurement Group (NMBC) is  comprised of The University Hospitals of North Midlands NHS Trust (UHNM), The Royal Wolverhampton NHS Trust (RWT) and Walsall NHS Trust (WHT), The Black Country Pathology Services (BCPS), North Staffordshire Combined Healthcare NHS Trust (NSCHT),  The  Midlands Partnership NHS Foundation Trust (MPFT) and Midlands and Lancashire Commissioning Support Unit (MLCSU).

The NMBC Systems Team is responsible for the Procurement Systems Integrity for UHNM (Royal Stoke University and County Hospitals), RWT (New Cross and Cannock Hospitals), WHT (Walsall Manor Hospital) and 36 partner NHS organisations within the Staffordshire, Shropshire, Cheshire, Herefordshire, Worcestershire and Lancashire Health Economies.  The NMBC is responsible for the management and control of expenditure in excess of £600 million across the Midlands  and Black Country health economies.

To be responsible for providing systems management support to all users of the Finance and Procurement System including a wide range of database management activities including (but not limited to) user accounts, passwords and system security privileges, supplier database, product catalogue management, and requisitioning departments hierarchy.

Please note that we reserve the right to close the job advert earlier than advertised.

Main duties of the job

The jobholder will deputise for the System Services Manager in their absence. This post reports to the System Services Manager

System related queries across the NMBCPG

Providing end user training 

Diagnose and rectify faults 

Undertake system audits 

Assisting the System Services Manager in upgrade testing 

Authoring reports and providing data on a complex range of subjects.

Provide information by authoring complex BOXI and Microsoft Excel reports 

Facilitate training and on-going support to end users 

Supply technical details and logs of system faults and errors to system providers 

Responsibility for handling telephone and other communications 

Deliver a high standard of communication to build and maintain good working relationships for both users within the trust and external stakeholders.

Suggest and support improvements to processes to improve services to our clients.

The role will require periods of concentration dealing with complex data.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.