Neidio i'r prif gynnwys

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Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Outpatients
Gradd
Band 2
Contract
Parhaol
Oriau
  • Rhan-amser
  • Gweithio hyblyg
25.5 awr yr wythnos (Flexibility as to working days is required)
Cyfeirnod y swydd
130-AC195-0524
Cyflogwr
Bwrdd Iechyd Prifysgol Bae Abertawe
Math o gyflogwr
NHS
Gwefan
Morriston Hospital
Tref
Swansea
Cyflog
£22,720 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
23/05/2024 23:59

Teitl cyflogwr

Bwrdd Iechyd Prifysgol Bae Abertawe logo

Outpatient Receptionist

Band 2

Croeso i Fwrdd Iechyd Prifysgol Bae Abertawe. Rydym yn croesawu ceisiadau gan bobl sy’n rhannu ein gwerthoedd: gofalu am ein gilydd, cydweithio a gwella drwy’r amser.


Mae Bwrdd Iechyd Prifysgol Bae Abertawe yn cadw’r hawl i gau’r swydd wag hon ar ôl 24 os na dderbynnir nifer fawr o geisiadau addas. Rydym felly’n hybu ceisiadau cynnar i sicrhau ystyriaeth ar y swydd hon.

Bydd staff sy’n bresennol yn aros am adleoliad yn cael eu hystyried yn gyntaf ac felly rydym yn cadw’r hawl i dynnu’r hysbyseb hon yn ôl ar unrhyw adeg.

Sylwer bod ychwanegiad dros dro ar gyfer Bandiau 1,2 a 3 i adlewyrchu ymgorffori'r ychwanegiad i’r cyflog byw, sef £12 yr awr - £23,465 y flwyddyn. Bydd yr ychwanegiad dros dro hwn yn weithredol hyd nes y bydd y codiad cyflog blynyddol ar gyfer 2024/25 wedi’i gadarnhau.


Gellir cyflwyno ceisiadau yn y Gymraeg. Ni fydd ceisiadau a gyflwynir yn y Gymraeg yn cael eu trin yn llai ffafriol na chais a gyflwynwyd yn y Saesneg.


 

Trosolwg o'r swydd

An exciting opportunity has arisen to support the administrative /reception service at the Outpatients Department at Morriston Hospital. 

The post holder will be responsible for ensuring the smooth, efficient and effective running of the Outpatients Department.

The successful candidate will need to work flexibly across services to provide administrative and reception support such as processing clinic changes, correctly recording patient pathways, retrieving and preparing patient case notes in preparation for clinical appointments and ensuring the timely filing of patient notes.

The post holder may be expected to work on other hospital sites to ensure appropriate service cover at all times, this may include cross site working/cross cover within the Health Board.

Prif ddyletswyddau'r swydd

An exciting opportunity has arisen at Morriston Hospital for an Outpatient Receptionist.

The role of receptionist is integral to the smooth running of Morriston Outpatients covering Main Reception, Head and Neck Services and the Plastics Outpatient Department.  The role involves welcoming patients into the department and checking the patients in as arrived, outcoming of appointments and manning the reception desk providing a welcoming and friendly service.

The post holder will work flexibly across Services and provide administrative and reception support with processing clinic changes, correctly recording patient pathways and retrieving, preparing case notes in readiness for patient appointments and filing patient case notes in a timely manner .

There is a requirement for the successful candidate to be be flexible with regards the days they work to support service delivery and sufficient staffing levels. 

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

 

Gweithio i'n sefydliad

Swansea Bay University Health Board (formerly ABMU) was created on 1st April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.

Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The Health Board employs approximately 12,500 staff. It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot.

We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals. Mental health and learning disabilities services are provided both in hospital and community settings. Morriston also delivers one of two cardiac surgery services in Wales.

The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University. ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.

To find out more, please see: https://sbuhb.nhs.wales/

Our values: https://sbuhb.nhs.wales/jobs/why-work-for-us/

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educational to vocational qualification level 2 or able to demonstrate the equivalent level of knowledge, skills and experience
  • Demonstrate working knowledge of Microsoft packages including Word, Excel, Outlook and Teams
Meini prawf dymunol
  • Commitment to personal development
  • Commitment to acquire and apply knowledge of RTT national and local waiting time rules

Experience

Meini prawf hanfodol
  • Previous experience of working in a clerical/admin role within the NHS
  • Experience of using a NHS Patient Administration system (PAS)
Meini prawf dymunol
  • Working with staff from different disciplines
  • Experience of dealing with the general public in person or over the phone

Aptitude and abilities

Meini prawf hanfodol
  • Be able to demonstrate tact and diplomacy when working with others
  • Able to work as part of a team and to meet deadlines
  • Excellent organisational skills
  • Excellent telephone manner with the ability to adapt communication style depending on audience and environment
Meini prawf dymunol
  • Able to speak Welsh

Values

Meini prawf hanfodol
  • Shows positivity, resilience,adaptability and flexible approach as situations arise
  • Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation
  • Willing to seek out learning and accept constructive feedback

Other

Meini prawf hanfodol
  • Able to travel to other hospital sites within the geographical area
  • Able to work through implementation of new procedures and technology

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoStonewall Health ChampionsStop Smoking Wales is the NHS Smoking Cessation Service in WalesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident employerEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principles

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Mae sgiliau iaith Gymraeg yn ddymunol

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Lisa O'Mahoney
Teitl y swydd
Appointment Office Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01792 516698
Gwybodaeth i gefnogi eich cais

Alternative contacts for this post or to arrange a visit to the department; please contact 

Shirley Bartlett, Acting Outpatient Supervisor

[email protected]

Telephone 01792 702222 ext 30642

or 

Delyth Trotman-James, Acting Outpatient Supervisor

[email protected]

Telephone 01792 702222 ext 30642

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg