Crynodeb o'r swydd
Teitl cyflogwr
Outpatient Receptionist
Band 2
Croeso i Fwrdd Iechyd Prifysgol Bae Abertawe. Rydym yn croesawu ceisiadau gan bobl sy’n rhannu ein gwerthoedd: gofalu am ein gilydd, cydweithio a gwella drwy’r amser.
Mae Bwrdd Iechyd Prifysgol Bae Abertawe yn cadw’r hawl i gau’r swydd wag hon ar ôl 24 os na dderbynnir nifer fawr o geisiadau addas. Rydym felly’n hybu ceisiadau cynnar i sicrhau ystyriaeth ar y swydd hon.
Bydd staff sy’n bresennol yn aros am adleoliad yn cael eu hystyried yn gyntaf ac felly rydym yn cadw’r hawl i dynnu’r hysbyseb hon yn ôl ar unrhyw adeg.
Sylwer bod ychwanegiad dros dro ar gyfer Bandiau 1,2 a 3 i adlewyrchu ymgorffori'r ychwanegiad i’r cyflog byw, sef £12 yr awr - £23,465 y flwyddyn. Bydd yr ychwanegiad dros dro hwn yn weithredol hyd nes y bydd y codiad cyflog blynyddol ar gyfer 2024/25 wedi’i gadarnhau.
Gellir cyflwyno ceisiadau yn y Gymraeg. Ni fydd ceisiadau a gyflwynir yn y Gymraeg yn cael eu trin yn llai ffafriol na chais a gyflwynwyd yn y Saesneg.
Trosolwg o'r swydd
An exciting opportunity has arisen to support the administrative /reception service at the Outpatients Department at Morriston Hospital.
The post holder will be responsible for ensuring the smooth, efficient and effective running of the Outpatients Department.
The successful candidate will need to work flexibly across services to provide administrative and reception support such as processing clinic changes, correctly recording patient pathways, retrieving and preparing patient case notes in preparation for clinical appointments and ensuring the timely filing of patient notes.
The post holder may be expected to work on other hospital sites to ensure appropriate service cover at all times, this may include cross site working/cross cover within the Health Board.
Prif ddyletswyddau'r swydd
An exciting opportunity has arisen at Morriston Hospital for an Outpatient Receptionist.
The role of receptionist is integral to the smooth running of Morriston Outpatients covering Main Reception, Head and Neck Services and the Plastics Outpatient Department. The role involves welcoming patients into the department and checking the patients in as arrived, outcoming of appointments and manning the reception desk providing a welcoming and friendly service.
The post holder will work flexibly across Services and provide administrative and reception support with processing clinic changes, correctly recording patient pathways and retrieving, preparing case notes in readiness for patient appointments and filing patient case notes in a timely manner .
There is a requirement for the successful candidate to be be flexible with regards the days they work to support service delivery and sufficient staffing levels.
Gweithio i'n sefydliad
Swansea Bay University Health Board (formerly ABMU) was created on 1st April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.
Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The Health Board employs approximately 12,500 staff. It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot.
We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals. Mental health and learning disabilities services are provided both in hospital and community settings. Morriston also delivers one of two cardiac surgery services in Wales.
The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University. ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.
To find out more, please see: https://sbuhb.nhs.wales/
Our values: https://sbuhb.nhs.wales/jobs/why-work-for-us/
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educational to vocational qualification level 2 or able to demonstrate the equivalent level of knowledge, skills and experience
- Demonstrate working knowledge of Microsoft packages including Word, Excel, Outlook and Teams
Meini prawf dymunol
- Commitment to personal development
- Commitment to acquire and apply knowledge of RTT national and local waiting time rules
Experience
Meini prawf hanfodol
- Previous experience of working in a clerical/admin role within the NHS
- Experience of using a NHS Patient Administration system (PAS)
Meini prawf dymunol
- Working with staff from different disciplines
- Experience of dealing with the general public in person or over the phone
Aptitude and abilities
Meini prawf hanfodol
- Be able to demonstrate tact and diplomacy when working with others
- Able to work as part of a team and to meet deadlines
- Excellent organisational skills
- Excellent telephone manner with the ability to adapt communication style depending on audience and environment
Meini prawf dymunol
- Able to speak Welsh
Values
Meini prawf hanfodol
- Shows positivity, resilience,adaptability and flexible approach as situations arise
- Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation
- Willing to seek out learning and accept constructive feedback
Other
Meini prawf hanfodol
- Able to travel to other hospital sites within the geographical area
- Able to work through implementation of new procedures and technology
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Mae sgiliau iaith Gymraeg yn ddymunol
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Lisa O'Mahoney
- Teitl y swydd
- Appointment Office Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01792 516698
- Gwybodaeth i gefnogi eich cais
Alternative contacts for this post or to arrange a visit to the department; please contact
Shirley Bartlett, Acting Outpatient Supervisor
Telephone 01792 702222 ext 30642
or
Delyth Trotman-James, Acting Outpatient Supervisor
Telephone 01792 702222 ext 30642
Rhestr swyddi gyda Bwrdd Iechyd Prifysgol Bae Abertawe yn Gwasanaethau gweinyddol neu bob sector