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Job summary

Main area
Clinical Support Assistant within Community Treatment Team
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
263-CCG24-032-AD
Employer
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Employer type
NHS
Site
Fairnington Centre
Town
Hexham
Salary
£22,816 - £24,336 pro rata per annum
Salary period
Yearly
Closing
23/05/2024 23:59

Employer heading

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Clinical Support Assistant

Band 3

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Association
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Job overview

An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work in the West Northumberland Community Treatment Team.

The post will involve working as part of a team that provides high quality community mental health care and treatment. This post is specifically to be involved in the physical health pathway and support with clinic sessions. 

If you are successful your role will be to assist in the delivery of care and treatment to service users who have a variety of needs, diverse presentations and a range of mental health conditions under the direction and guidance of a registered practitioner.

An aspect of the role is to work alongside nursing colleagues, in the teams physical treatment clinics. 

The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.

The role involves supporting the clinical members of the team to deliver evidence based treatment and to engage in collaborative working across the multi-agency team.

You will be provided with additional training and regular clinical supervision.

Main duties of the job

To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions,  under the direction of a registered practitioner. 

To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.

To support in the running of treatment clinics including phlebotomy  and physical health checks. 

To maintain electronic health records of any treatment interventions completed. 

To work as a member of the team in providing excellent and effective person centred care.

To provide compassionate care that is based on empathy, kindness, respect and dignity.

To actively engage with supervision and appraisal process as identified in Trust policy.

Working for our organisation

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Detailed job description and main responsibilities

Please find attached job description for full details.

Advertising date : 9th May 2024

Closing date : 23rd May 2024

We welcome your application.

Person specification

Education and qualification

Essential criteria
  • Senior Healthcare Support Worker or equivalent or working towards
  • Willing to work towards being trained in phlebotomy
Desirable criteria
  • Experience of working within a relevant clinical service
  • GCSE A-C in maths and English or equivalent.

Knowledge and Experience

Essential criteria
  • Experience of working/ volunteering in an appropriate care setting
  • Experience of working with service users who have complex needs
Desirable criteria
  • Knowledge or Experience of substance/alcohol misuse
  • Previous experience in a community setting
  • Experience of involving service users/ carers in evaluation/planning and monitoring of services

Skills

Essential criteria
  • Good verbal and written communication skills. Ability to work without direct supervision. Ability to contribute to a learning environment. To have an MDT approach. Time Management
  • Competent in the use of Information technology

Additional Requirements

Essential criteria
  • Ability to meet the mobility and geographical requirements of the rural post

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Johnson
Job title
Team Manager
Email address
[email protected]
Telephone number
01434612800
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